ECS: 'Validate BMC availability' failed: Invalid BMC configuration due to IPMI over LAN is disabled also ssh to BMC IP address connection refused

Summary: - [ERROR] 'Validate BMC availability' failed: Invalid BMC configuration - When all configuration is correct, the user/password is correct and the BMC IP address is pingable. - IPMI tool works locally on the server, but when you try to use it over LAN/IP it return an error. - Also when trying to ssh the BMC IP address (192.168.219.10x) it refuses the connection. ...

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Symptoms

Issue # 1 When doing a compliance or health check it returns "[ERROR] 'Validate BMC availability' failed: Invalid BMC configuration on some/all nodes."

On node with IP 169.254.1.1 and FQDN xxxxx-node1.yyyyy.com, Can't connect to BMC IP 192.168.219.101
On node with IP 169.254.1.3 and FQDN xxxxx-node3.yyyyy.com, Can't connect to BMC IP 192.168.219.103
On node with IP 169.254.1.4 and FQDN xxxxx-node4.yyyyy.com, Can't connect to BMC IP 192.168.219.104
On node with IP 169.254.1.5 and FQDN xxxxx-node5.yyyyy.com, Can't connect to BMC IP 192.168.219.105

When using IPMI tool locally it works fine, but when using IPMI over LAN for the same node it does not work.

admin@xxxxx-node1:~> sudo  ipmitool chassis power status
Chassis Power is on

admin@xxxxx-node1:~> ipmitool -I lanplus -H 192.168.219.101 -U root -P passwd power status
Error: Unable to establish IPMI v2 / RMCP+ session

 

Issue # 2 Also, when trying to ssh the BMC IP address it refuses the connection.

admin@xxxxx-node1~> ssh root@192.168.219.101
ssh: connect to host 192.168.219.101 port 22: Connection refused

 

Cause

Issue # 1: IPMI over LAN is disabled.

Issue # 2: SSH is disabled.

 

Resolution

 

  1. To fix this, you must log in to the BMC UI of the issued nodes. You can do so by following KB 000019917: ECS: How to connect to BMC/iDRAC console and VDC UI via Secure Remote Services

  2. After a successful login to the BMC UI, select Configuration> Security Settings.

  3. As in the figure IPMI over LAN/SSH Disabled, You must check the boxes and click Save to Enable.
    IPMI-SSH

  4. For Issue # 1: After enabling IPMI over LAN, run "service-console run Health_Check --specific-check Validate BMC availability" to confirm if the validation issue is fixed it should PASS as below.

    Service console version: 8.3.0.0-22532.3ce6e27b27
Debug log: /opt/emc/caspian/service-console/log/20240617_155807_run_Health_Check/dbg_robot.log
================================================================================
Health Check
20240617 15:58:19.631: Execute Specific Health Checks
20240617 15:58:19.633: |   Validate BMC availability
20240617 15:58:26.973: |   | PASS (7 sec)
20240617 15:58:26.974: | PASS (7 sec)
================================================================================
Status: PASS
Time Elapsed: 23 sec
Debug log: /opt/emc/caspian/service-console/log/20240617_155807_run_Health_Check/dbg_robot.log
HTML log: /opt/emc/caspian/service-console/log/20240617_155807_run_Health_Check/log.html
==================================================================

  5. For issue # 2: After enabling SSH, ssh to the BMC IP address and it should connect as below.

    admin@xxxxx-node1:~> ssh root@192.168.219.101
Warning: Permanently added '192.168.219.101' (RSA) to the list of known hosts.
Password:

                        >> SMASH-CLP Console v1.09 <<
->

Affected Products

ECS, ECS Appliance, ECS Appliance Gen 1, ECS Appliance Gen 2, ECS Appliance Hardware Gen1 U-Series, ECS Appliance Hardware Gen1 C-Series, ECS Appliance Hardware Gen2 C-Series, ECS Appliance Hardware Gen2 D-Series, ECS Appliance Hardware Gen2 U-Series

Products

ECS Appliance Hardware Gen3 EX5000, ECS Appliance Hardware Gen3 EX300, ECS Appliance Hardware Gen3 EX3000, ECS Appliance Hardware Gen3 EX500, ECS Appliance Hardware Gen3 EXF900, ECS Appliance Hardware Series, ECS Appliance Software with Encryption , ECS Appliance Software without Encryption, ECS Software ...
Article Properties
Article Number: 000226208
Article Type: Solution
Last Modified: 19 Sept 2025
Version:  2
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