PowerEdge: DHCP tool allocates iDRAC IP and exports TSR logs

Summary: This article describes how to assign an iDRAC IP and export TSR logs via the DHCP tool.

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Instructions

CAUTION: This method is for informational purposes only and is not an official Dell tool and does not guarantee other issues that 3rd party tools may be involved with!
 
NOTE: This method is only applicable when DHCP is enabled, if DHCP of iDRAC is disabled (static IP is configured), use other methods to export TSR logs.
 

Contents:

 

Environmental requirements

  • The server remains powered on.
  • Management machine (notebook) + network cable, directly connected to the iDRAC management port of the server (Figure 11 location), the location of the iDRAC management port is different for different models, and the management port will have an iDRAC logo.

PE rear view 
 

DHCP tool download link

DHCP tool download link: DHCP Server for WindowsThis hyperlink is taking you to a website outside of Dell Technologies. RUN162_en_US__2iC_External_Link_BD_v1 (external link) 
 

Specific steps:

  1. Configure a static IP address on the local NIC of the management machine, for example: 192.168.11.10
Win+R shortcut key to open the Run Command Line window, enter control, open Control Panel - Network and Sharing Center, open the change adapter settings on the left to the following interface, double-click or right-click the selected properties to enter the TCP/IPv4 settings interface.

Windows 
Network card attributes 
IP settings interface   

  1. Extract the downloaded DHCP tool and run the dhcpwiz.exe (as administrator).

Tool extraction 
Extraction steps 

  1.  Select the network port of the local DHCP server and click Next.

Unzip the operation .png 
Tool settings 

  1. Configure the CIDR block to be assigned by DHCP, as shown in the following figure, using the CIDR block 192.168.11.1-254 as an example.

Tools Network Card Settings .png  

  1. Click Write ini file. (Check Overwrite existing file and click Write INI file)

Set .png

  1. Enable the DHCP server. (Check Run DHCP server immediatly, click Admin...)

Enable the settings

  1. Ensure that the DHCP service status is Running. (Click Install, Start, and ensure Status: Running )

running.png 

Ping settings 

  1. The IP address obtained is the first IP address assigned: 192.168.11.1. You can try to ping this IP, if not, try to reseat the network cable connected to the iDRAC.

 cmd ping.png 

  1. Use a browser (IE/ Edge /Google Chrome/ Firefox) to enter the iDRAC IP: 192.168.11.1. It will remind you that your link is not a dedicated link, so let's click on Advanced ->just continue accessing.

 Browser connection idrac.png 
 

NOTE: iDRAC account: root initial password: calvin Or there will be an iDRAC DEFAULT PASSWORD indicator in the middle of the back of the server service tag below the barcode.


The iDRAC login screen .png 
              10. Login success screen.
The iDRAC interface .png 


NOTE: If the IP cannot be pinged after waiting for about 30 seconds after re-seating the network cable, you can try and hold the i lamp for 15 seconds to restart the iDRAC to regain the IP information.
If you still can't get it correctly, you can try another method.
 

Additional Information

P.S. Export SupportAssist via iDRAC9

Affected Products

iDRAC9 - 4.xx Series, iDRAC9 - 5.xx Series, iDRAC9 - 6.xx Series, iDRAC9 - 7.xx Series
Article Properties
Article Number: 000125162
Article Type: How To
Last Modified: 16 Oct 2025
Version:  16
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