Data Domain: DD3300 "The watchdog timer expired"

Summary: DD3300 The watchdog timer expired

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Instructions

Problem Description

The watchdog timer has expired.

Symptoms

IDRAC UI is showing in the system event log "The watchdog timer expired."

Similar to below screenshot and also collect TSR logs to confirm.
System Event Log

Applies To:

DD3300

Resolution

Perform the following resolution steps:

  1. From iDRAC go to iDRAC settings >> Services >> Local Configuration >> check if both options are enabled, if yes, then change it to "disabled" similar to the below screenshot.
    A screenshot of a computerDescription automatically generated

  2. Clearing the system event log as per the following screenshot:
    A screenshot of a computerDescription automatically generated

  3. If the alert is still triggering, perform a warm reboot from iDRAC after applying all the previous steps as per the screenshot provided below as well:

 

Affected Products

DD3300 Appliance

Products

Data Domain
Article Properties
Article Number: 000263097
Article Type: How To
Last Modified: 12 Dec 2025
Version:  3
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