Solutions Enabler: symconfigure create fails when the SG value is specified with error: The specified object does not exist

Summary: Attempting to create devices using symconfigure syntax similar to: create dev count=1, size=32768 cyl, emulation=FBA, config=TDEV, sg=SG_NAME; Fails with error: The specified object does not exist. ...

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Symptoms

Attempting to create devices with symconfigure and this fails with the error:

symconfigure -sid xxx -cmd "create dev count=1, size=100, emulation=FBA, config=TDEV, sg=SG_NAME;" preview -nop
A Configuration Change operation is in progress. Please wait...

    Establishing a configuration change session...............Established.

    Error occurred while Defining change number 1:
    The specified object does not exist.
    Terminating the configuration change session..............Done.

The configuration change session has failed.



The symapi log shows:
 

1 EMC:SYMCONFIGURE           iSymConfigChangeSess Starting a remote CfgChg session for SID 0005979xxxxx, symapi V9.2-2631 (2.0) ucode 5978
Establishing session with Remote cfg srvr (0005979xxxxx)..Established.
Session ID   16806656 (0x01007300)
 1 EMC:SYMCONFIGURE           cfgValidateAddDevsTo Call to emcValidateAddDevsToStorGrp failed with status = 3596 (The specified object does not exist)
  SymConfigChange Define error in dfn 1:
  create dev count=1, size=100, emulation=FBA, config=TDEV, sg=SG_NAME;
  The specified object does not exist.
 1 EMC:SYMCONFIGURE           User Generated       The specified object does not exist.
Terminating session with configuration server.............Done.

The storage group is seen in the "symsg list" command output.

Cause

This issue occurs because the Storage Group has an association with a Snapshot Policy. You can see in the 'symsg show SG_NAME' output:

symsg -sid 63 show SG_NAME

Name: SG_NAME

   Symmetrix ID               : 0005979xxxxx
   Last updated at            : Thu Mar 31 13:30:03 2022
   Masking Views              : Yes
   FAST Managed               : Yes
   Service Level Name         : Optimized
   Workload                   : <none>
   SRP Name                   : SRP_1
   VP Saved (%)               : 74.5
   Compression Enabled        : No
   Compression Ratio          : N/A
   Host I/O Limit             : None
   Host I/O Limit MB/Sec      : N/A
   Host I/O Limit IO/Sec      : N/A
   Dynamic Distribution       : N/A
   Number of Gatekeepers      :    0

   Policies (1):
    {
    ---------------------------------------------------------------
                                                      Suspension
    Policy Name                       Type           SG   PSG   Pol
    ---------------------------------------------------------------
    Policy-10min                      Snapshot        -   Yes    No
    }


There appears to be a conflict when a snapshot policy is assigned to the storage group. 

Resolution

Workaround: Create the devices without specifying a sg= value and then manually add the devices to the storage group.

Affected Products

Solutions Enabler
Article Properties
Article Number: 000198023
Article Type: Solution
Last Modified: 14 Nov 2025
Version:  5
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