VxRail: Deployment error: "Failed to validate the customer-supplied vCenter Management user roles."

Summary: Deployment Validation with External vCenter fails with the error "Failed to validate the customer-supplied vCenter Management user roles."

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Symptoms

Error found in VxRail Deployment Wizard. 
Failed to validate the customer-supplied vCenter management user roles.

Picture of the error: Failed to validate the customer-supplied vCenter management user roles.

Dayone.log: 
"2022-07-19 14:11:33,668" microservice.nano-service "2022-07-19T14:11:32.850669536Z stdout F 2022-07-19 14:11:32,850 [ERROR] <Dummy-1062:139904847503944> validator.py execute() (89): Validation errors: errors=[{'type': 'THOROUGH-VALIDATOR', 'field': 'vcenter.accounts.management.username', 'code': 'E3100_VAL_116', 'placeholders': (), 'message': 'Failed to validate customer provided vCenter management user roles.'}]"
"2022-07-19 14:11:33,668" microservice.nano-service "2022-07-19T14:11:32.850758938Z stdout F 2022-07-19 14:11:32,850 [ERROR] <Dummy-1062:139904847503944> validator.py execute() (90): Validation invalid_fields: invalid_fields={'witness_node.witness_ip', 'vcenter.accounts.management.username'}"

Cause

The vCenter management account used to perform the deployment has a role assigned in an external vCenter. (Administrator or the VxRail HCIA role)
This management account should be created without any role following the Solve Procedure.

Resolution

To resolve this issue: 
  1. Create a new management account in the external vCenter without any roles or permissions.
  2. Use this new management account in the initial deployment wizard for the vCenter management account.
  3. Retry the validation.

Affected Products

VxRail Appliance Family, VxRail Appliance Series
Article Properties
Article Number: 000211503
Article Type: Solution
Last Modified: 14 Jun 2024
Version:  2
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