PowerStore: RxDefinitions Issues Landing Page

Summary: This article is the landing page for PowerStore issues detected by RxDefinitions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Instructions

Background

PowerStore is equipped with various layers and tools to identify health issues. The PowerStoreOS integrated health checks and alerts are responsible for detecting most issues. For health checks not covered by PowerStoreOS or those requiring regular monitoring, PowerStoreOS 4.0 introduces RxDefinitions for known issues. In addition, the thin package feature in PowerStore enables updating the RxDefinitions on the installed PowerStore post the PowerStoreOS release.

Should an issue listed in the RxDefinitions be identified during the routine scan of known issues, an alert is generated to inform the PowerStore Manager user. In cases where the alert is of 'Critical' severity and the cluster has Support Connectivity activated, a notification is dispatched to Dell.

RxDefinition Package

The corresponding RxDefinitions health check package for the PowerStoreOS version must be uploaded and then installed to ensure the PowerStore cluster operates optimally.

The health check package must be uploaded to the PowerStore cluster and then installed.
 

IMPORTANT

Starting with PowerStoreOS 4.2, RxDefinitions are integrated into the Health Check package distribution and no longer require separate installation.  Please reference KB 000214752  PowerStore: Landing Page for In Market off-release System Health Checks for installation instructions.


Table of Contents



For additional information, see the following package version compatibility table:

RxDefinition Package Version Compatibility

RxDefinition package file name Manifest version Supported PowerStoreOS version
PowerStore-rx_definitions-4.0.1.0-2596460-retail.tgz.bin 1.0.7-PowerStore 4.0.x
PowerStore-rx_definitions-4.1.0.0-2592850-retail.tgz.bin 1.2.5-PowerStore 4.1.x
PowerStore-health_check-4.2.0.0-2598072-retail.tgz.bin 1.3.1-PowerStore 4.2.x

For PowerStore clusters with enabled automatic software updates, notifications alert you when new RxDefinitions packages are available and are uploaded automatically if this feature is active.

Distribution:
Posted in Drivers & Downloads (Requires login to the Dell support site).

To install the RxDefinitions thin package:
Go to Upgrades > Upgrade in the PowerStore Manager once the package is uploaded and select the RxDefinitions package for installation.


RxDefinition Issues

The following table lists the released RxDefinitions: 

LEGEND:
In this table, the symbol ♦ indicates checks introduced or enhanced in this most recent RxDefinitions thin package.
 

KB ID KB Title Severity 4.0.x 4.1.x 4.2.x Auto-Repair  First Added
000222221   PowerStore: RxDefinition for Aging Battery Backup Module Early Detection Major Yes Yes Yes May 30, 2024 
000216558 PowerStore: Health check detects IOPM V2 modules or Ethernet SLICs that have not been properly activated Major Yes Yes Yes Jul 11, 2024
000222219 PowerStore Alerts: Node PSU has standby power failure Major Yes Yes Jul 15, 2024
000196199 PowerStore: System Health Checks detects high time skew on Nodes and BMC Major Yes Yes Jul 30, 2024
000222212 PowerStore Alerts-The Internal Database Tables are Too Large Major Yes Yes Yes Nov 05, 2024
000238653 PowerStore: Health Checks detect if a volume group with no members exists   Major Yes Yes Mar 25, 2025
000320548 PowerStore: High Memory Usage Detected on One or Both Nodes  Major Yes Yes Yes July 14, 2025
 000320551 PowerStore: Drives Detected with Missing Encryption Keys  Major Yes Yes Yes July 14, 2025
 000320554 PowerStore: Workload between the nodes is not balanced ♦ Major July 14, 2025
 000328471 PowerStore: Root Partition Usage Increasing Rapidly  Major Yes Yes Yes July 14, 2025
000316788 PowerStore: Health Checks to Identify a System with Drives not covered by DriveDB.json v0.6.6.0 
(Log in to Dell Support as a registered user may be required to view this article.)		 Major Yes Yes Yes Sept 05, 2025
000344909 PowerStore: Stale Global Storage Discovery IP Checks ♦ Major Yes Yes Sept 05, 2025
000347815 PowerStore: Health Check detects 4PortCard Incorrectly Set to (fru_is_not_in_use) Major Yes Yes Sept 05, 2025
000370624 PowerStore Alert: Stale Software Packages Detected ♦ Major Yes Yes Oct 30, 2025

Note:  Auto-Repair is available starting with PowerStoreOS version 4.2.


RxDefinition Alerts

Alerts within RxDefinitions are assigned to one of three codes, correlating to the supported severities:

  • Critical (0x03700104)*
  • Major (0x03700103)
  • Major (0x03700105)*
  • Minor (0x03700102)

Each identified issue in the RxDefinitions thin package is associated with one of these codes based on its severity level. In addition, every known issue alert is characterized with a specific alert text message, system impact, repair procedure, and a distinct article.

(*) Alert will dial home when Support Assist is enabled.

    Affected Products

    PowerStore
    Article Properties
    Article Number: 000193518
    Article Type: How To
    Last Modified: 06 Nov 2025
    Version:  18
    Find answers to your questions from other Dell users
    Support Services
    Check if your device is covered by Support Services.