PowerStore: Pre-Upgrade Health Check (PUHC) detects Interface mismatch for NAS replication sessions
Summary: Planned failover of NAS server replication session fails if there is an active alert for Error code 0x01302102. NDU to version 4.0.0.0 fails if there is an active or acknowledged alert for Error code 0x01302102. This is due to the source NAS server having an interface configured on the user bond that is not available on the destination appliance. ...
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Symptoms
When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution that is provided, check the technical support contact options.
Various services in PowerStore can detect this issue.
Alert raised for this issue:
PUHC detects this issue:
The PUHC may fail the SDNAS remote network check validation, with the following error:
The following snapshot is displayed in the PowerStore Manager when the issue is detected:
Note: Cannot find the information needed? Let us know using the feedback form at the bottom of this article.
Various services in PowerStore can detect this issue.
Alert raised for this issue:
| Alert ID | SDNAS_PEER_VDM_INTFDEVICE_MATCH_PEER_VDM_INTFDEVICE_NOT_MATCH |
| Alert Text | Remote NAS server network configuration is different than local side for replication session (id:<Session ID>) |
| Error Code | 0x01302102 |
| Impact | If the source NAS server has an interface configured on the user bond that is not available on the destination, this alert is raised when configuring remote protection for the NAS server. The alert indicates that the network configuration is not the same on both the sides. If the user issues a planned failover in this case, then it fails with the error “Network Readiness validation has failed on Remote site for DR.”  No other replication session operations are impacted due to this alert. |
| Resolution | See further information in the Cause and Resolution of this article. |
PUHC detects this issue:
The PUHC may fail the SDNAS remote network check validation, with the following error:
- NAS replication interface mismatch
- Error code: 0xE1005002050F
The following snapshot is displayed in the PowerStore Manager when the issue is detected:
Note: Cannot find the information needed? Let us know using the feedback form at the bottom of this article.
Cause
The planned failover fails in a case where an interface configured on the user bond is not available on the destination appliance.
NDU to version 4.0.0.0 fails when an interface is configured on the user bond of the source appliance, but is not available on the destination appliance.
NDU to version 4.0.0.0 fails when an interface is configured on the user bond of the source appliance, but is not available on the destination appliance.
Resolution
Override the file interface settings on the destination NAS server file interface and assign the appropriate bond with it. The alert is cleared, and a planned failover or NDU can be performed without any issue.
Additional Information
For additional information about the Health Check thin package, see KB 000192601 PowerStore: How to Check the Health of the Cluster Before Software Upgrade Using Pre-Upgrade Health Check and System Check.
Affected Products
PowerStoreArticle Properties
Article Number: 000201904
Article Type: Solution
Last Modified: 17 Jun 2025
Version: 4
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