Dell Unity: Depolama İşlemcisi Kurtarma Nedeni Hata Kodu: 0x1b01

Summary: Unity Depolama İşlemcisi (SP) arızalanır ve 0xb01, 6913 veya 1:1678040 hata koduyla Servis Moduna girer.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Depolama İşlemcilerinden biri veya her ikisi aşağıdaki Kurtarma Nedeni ile Servis Modunda olabilir:

======== Now executing basic state ========
* System Serial Number is: APM00172106812
* System Friendly Host Name is: (none)
* Current Software version: Unable to determine full software version.
* Unisphere IP address(es): 10.90.24.250 fe80::260:1600:47e0:2a26
* FIPS mode: Disabled
* Boot Mode: Rescue Mode
* Post Faults:  0x0000
* Backend Faults:       0x0000
* Boot Faults:  0x1b00
* Rescue Reason:        0x1b01
* Rescue reason for code 0x1b01 - There is a problem with the system software on this Storage Processor. To attempt to correct this problem, first run Data Collection, and then try the following in order: Check all cables, reboot each SP, and reimage each Storage Processor (SP). If this does not resolve the issue, contact your service provider.

 

Bu sorun sırasında aşağıdaki ek hata kodları ve mesajları da oluşturulabilir:

  • ERROR" "1:1678040
  • Storage Processor SP B has faulted and is in Service Mode with reason code 6913
  • Storage Processor SP A has faulted and is in Service Mode with reason code 6913
  • SERVICE_ERR_0x1b01

Cause

Komutta sep Güvenli hizmetteki modül genellikle bu soruna neden olur. Bunun kanıtı için aşağıdaki günlüklerin konumlarını inceleyin:.

 

/EMC/C4Core/log/start_c4.log:

Wed Sep 27 19:00:53 2017: start_c4.pl:  *****************************************************
Wed Sep 27 19:00:53 2017: start_c4.pl:  * Error Detected SP Degraded Mode after sep started.
Wed Sep 27 19:00:53 2017: start_c4.pl:  * Incrementing SOFTWARE boot counter
Wed Sep 27 19:00:53 2017: start_c4.pl:  * Driver rrchc code: 0x1b01
Wed Sep 27 19:00:53 2017: start_c4.pl:  *****************************************************

 

/var/log/boot.out:

2017-09-29 18:36:31.598 ===== bringup_backend =====
2017-09-29 18:36:32.105 Loading mirror driver
2017-09-29 18:36:37.787 read degraded mode bit from nvram and check if sep is degraded
2017-09-29 18:36:37.996 MCR database degraded mode:  00000001
2017-09-29 18:36:38.332 1
2017-09-29 18:36:39.064 =================================================================
2017-09-29 18:36:39.068 ===   ***  Going into service mode because of a fault  ***    ===
2017-09-29 18:36:39.072 =================================================================
2017-09-29 18:36:39.082 === When escalating to platform services, please make sure to ===
2017-09-29 18:36:39.086 === include the messages ABOVE this notice. You can ignore    ===
2017-09-29 18:36:39.090 === any errors below.                                         ===
2017-09-29 18:36:39.094 =================================================================

Resolution

Dell Teknik Destek ekibiyle veya yetkili servis temsilcinizle iletişime geçin ve bu Dell Knowledge Base makalesinin kimliğini belirtin.

Affected Products

Dell EMC Unity, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Hybrid
Article Properties
Article Number: 000032808
Article Type: Solution
Last Modified: 11 Nov 2025
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.