Ethernet Connection Drops Intermittently When Latitude 7300 is Placed on a Table with Metal Surface

Summary: This article provides information about an issue with the Latitude 7300. The Ethernet connection drops intermittently when placed on a table with a metal surface, either with a LAN dongle or docking station. ...

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Symptoms

Latitude 7300 intermittently loses local area connection (LAN) when placed on a table with metal surface.

The Latitude 7300 has no Ethernet port. Commonly, a Dell Docking Station with LAN port or LAN USB dongle is used on Latitude 7300 to use an Ethernet connection.

Cause

No cause information

Resolution

The steps below guide you to enable Control WLAN Radio in the BIOS:

  1. Boot system to BIOS setting by pressing F2
  2. Go to Wireless Radio Control
  3. Select Control WLAN radio

Affected Products

Latitude 7300
Article Properties
Article Number: 000130049
Article Type: Solution
Last Modified: 19 Apr 2026
Version:  6
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