Article Number: 000130972
Starting with Intel's seventh-generation Core processors, the Kaby Lake series (I7-7xxx, I5-7xxx CPU description = Kaby Lake), processors only have Windows 10 and Windows 11 Operating System support.
Dell is in alignment with both Intel and Microsoft support policies for Kaby Lake and later processors, limiting Kaby Lake operating system support to Windows 10 and Windows 11 Operating Systems alone.
There is no legacy Operating System support (Windows 7, Windows 8.0 or Windows 8.1) for Kaby Lake, Coffee Lake, Whiskey Lake, or Ice Lake equipped computers.
For computers with a demonstrated need for legacy Windows, Dell Precision, Latitude, and OptiPlex platforms would have had to have been purchased with a Windows 7 or Windows 8.1 downgrade and equipped with a Skylake central processing unit (CPU) (I7-6xxx, I5-6xxx CPU description = Skylake).
Microsoft support policies with updated Windows 7 and Windows 8.1 guidelines
|Operating System Support
|7th Generation Core processors and later (i9, i7, i5)
|Windows 10 and Windows 11 ONLY
NOTE: Windows 11 has limited support for 7th generation Kaby Lake processors. See additional information below.
|6th Generation Xeon processors and later
|6th Generation Core processors (i7, i5)
|Windows 7, Windows 8, Windows 8.1
|5th Generation Xeon processors
Dell Precision, Latitude, and OptiPlex models that are launched in 2017 had Skylake processor options that allow for Windows 7 and Windows 8.1 support through the end of Intel Skylake support (Skylake support has ended).
An alternative to installing Windows 7 on a Kaby Lake computer is to Deploy a Windows Virtual Machine in Hyper-V on Windows 10 where you can install Windows 7 on the Virtual Machine. (This requires a Windows 7 product license that Dell does not provide.)
Hardware requirements for operating system versions limit installable options.
Only install supported Operating System versions that adhere to the restrictions outlined above. Dell does not offer assistance with installing non-compliant Operating System versions or support for non-compliant versions once installed.
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03 Aug 2023