SC Storage Notification: Cisco UCS VIC Firmware Causes Storage Center to Stop Responding

Summary: Cisco UCS VIC firmware defect may cause the Storage Center to stop responding under certain conditions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Issue:
Unexpected network credit depletion disrupts Fibre Channel (FC) storage traffic.

Symptom:
Operating System logs have many persistent SCSI abort commands for FCID 0xffffffff
Operating Systems using remote FC or FCoE storage may stop responding.

Prior to hang or aborts, there is an entry in VIC logs removing an FC MAC address such as: 

mcp.vnic_dev vnic17 vnic_dev_addr_del 0e:fc:00:06:22:0a

No ABORTS are seen at the VIC level.

At the OS, in vmkernel logs, there are repeated aborts. All aborts while in this condition shows a FCID of 0xffffffff

vmkernel: cpu33:397265)<7>fnic : 2 :: Abort Cmd called FCID 0xffffffff, LUN 0x1 TAG 5a flags 843

The host may stop responding and not recover without intervention. ESXi does NOT generate a purple screen.

Conditions:
Significant Fibre Channel (FC) or Fibre Channel over Ethernet (FCoE) traffic

Affected Platforms:
All Storage Center Hardware Platforms may be affected by this issue where: 

  • The VIC adapter firmware is version 4.2(3a)
    • 4.2(3a) VIC firmware is included with the 3.2(3a) UCS B-Series and C-Series software bundles
    • 4.2(3a) VIC firmware is included with the 3.1(3a) and 3.1(3b) UCS Standalone C-Series bundles

And

  • Cisco UCS VIC hardware is one of the following:
    • Cisco UCS VIC 1340 modular LOM (UCSB-MLOM-40G-03)
    • Cisco UCS VIC 1380 mezzanine adapter (UCS-VIC-M83-8P)
    • Cisco UCS VIC 1385 Dual Port 40Gb QSFP+ CAN (UCSC-PCIE-C40Q-03)
    • Cisco UCS VIC 1387 Dual Port 40Gb QSFP CNA MLOM (UCSC-MLOM-C40Q-03)

Cause

Cisco UCS VIC firmware defect

Resolution

Workaround:
Downgrade UCS VIC firmware.
For Cisco UCS B-Series Servers and Integrated C-Series Rack-Mount Servers, downgrade to a release prior to 3.2(3a) but at least 2.1(3) or later.
For Cisco UCS C-Series Standalone Rack-Mount Servers, downgrade to a release prior to 3.1(3a) but at least 2.1(3) or later.

Resolution:
This is resolved in Cisco UCS Manager Release 3.2(3d)B, 3.2(3d)C. See Cisco Software Advisory Notice. This hyperlink is taking you to a website outside of Dell Technologies.

Affected Products

Compellent (SC, SCv & FS Series), Dell Compellent SC4020, Dell Storage SC8000, Dell Compellent Series 40, Dell Storage SCv2000, Dell Storage SCv2020, Dell Storage SCv2080, Dell Storage SC5020, Dell Storage SC5020F, Dell Storage SC7020 , Dell Storage SC7020F, Dell Storage SC9000, Dell Storage SCv3000, Dell Storage SCv3020 ...
Article Properties
Article Number: 000135205
Article Type: Solution
Last Modified: 21 Aug 2025
Version:  6
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