EMC Power Path Error: PPMPStorageArrList: MPAPI NODEV error=44689232.

Summary: Customer after upgrading to PowerPath 6.1/6.2/6.2 P01 gets the above mentioned information event message. Error: PPMPStorageArrList: MPAPI NODEV error=44689232." EMC PowerPath Error: EMCP_SERV: Error: Error while executing Solutions Enabler command : "C:Program FilesEMCSYMCLIbinsymcfg.exe" list with Err Code: 1 ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

It is expected that in the future releases of PowerPath, the above messages will be handled in a user-friendly manner (Changing the message level from Error to Warning in the application event logs).

After successfully upgrading the server from 6.0 to 6.1, the below information events show up in the application logs :

12/08/2017 10:56:51 AM Information SERVERNAME 2 PPMT EMC PowerPath Information: emcpAudit: Info: cmd=powermt: check force hostname: (Unknown) SUCCEEDED Time Elapsed: 0.000 seconds (user ID real=3735928559 effective=3735928559) 
12/08/2017 10:56:51 AM Information SERVERNAME  2 PPMT EMC PowerPath Information: emcpAudit: Info: cmd=powermt: restore dev=all hostname: (Unknown) SUCCEEDED Time Elapsed: 0.780 seconds (user ID real=3735928559 effective=3735928559) 
12/08/2017 10:56:51 AM Information SERVERNAME  2 PPMT EMC PowerPath Information: emcpAudit: Info: cmd=powermt: check force hostname: (Unknown) SUCCEEDED Time Elapsed: 0.000 seconds (user ID real=3735928559 effective=3735928559) 
12/08/2017 10:56:52 AM Information SERVERNAME  2 PPMT EMC PowerPath Information: emcpAudit: Info: cmd=powermt: save hostname: (Unknown) SUCCEEDED Time Elapsed: 1.468 seconds (user ID real=3735928559 effective=3735928559)

12/08/2017 11:02:06 AM Information SERVERNAME  2 PPMT EMC PowerPath Information: emcpAudit: Info: cmd=powermt: remove dev=all hostname: (Unknown) SUCCEEDED Time Elapsed: 0.156 seconds (user ID real=3735928559 effective=3735928559)

and then we got these errors streaming only while the PowerPath Administrator GUI was OPEN
12/08/2017 11:02:06 AM ErrorSERVERNAME l 4 EmcPowerPathService EMC Power Path Error: PPMPStorageArrList: MPAPI NODEV error=44689232.
12/08/2017 11:02:06 AM ErrorSERVERNAME l 4 EmcPowerPathService EMCP_SERV: Error: Error while executing Solutions Enabler command : "C:\Program Files\EMC\SYMCLI\bin\symcfg.exe" list with Err Code: 1

We further upgraded to 6.2, 6.2 P01 But the errors did not disappear. 
We Uninstalled the said version by using the command :
<PowerPath Installer> /r 
and Performed a fresh Install of PowerPath 6.1 ( Due to support matrix for Appsync 3.5 was not compatible with 6.2 )
But after mounting Appsync, It shows the same routine as pasted above. 

For further queries Reference SR: 90024652

Cause

These messages will be seen from PowerPath 6.1 onwards because this error handling and corresponding logging was introduced as a part few changes then went in PowerPath 6.1.

Resolution

Resolution : 
We can ignore these messages. These events will not cause any disruption to the disks or paths to the disks.

This issue is fixed in PowerPath for Windows v6.3. The same is documented in PowerPath for Windows 6.3 release notes. 
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Article Properties
Article Number: 000167174
Article Type: Solution
Last Modified: 17 Oct 2025
Version:  5
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