Välityspalvelimen käyttöönottopäällikkö ei toimi. /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (käyttöoikeus estetty)

Summary: Proxy Deployment Manager (PDM) ei toimi päivityksen jälkeen. PDM:n virhe: Error while fetching tasks. HTTP-virhekoodi epäonnistui: 404 lisätietoja" HTTP Status 404 - Not Found. Tämä on havaittu 19.7/8-versioissa. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Kun luot välityspalvelinsuositusta, Avamarin AUI-liittymä ilmoittaa seuraavista virheistä:
image.pngimage.png

Jos yrität samaa, mutta Avamar Administratorin kanssa, jumiudumme Loading Recommendations (Lataa suositukset) -näyttöön.  
image.png




/usr/local/avamar/var/log/vcs/deploymanager-lokissa näkyy seuraava virhe: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (käyttöoikeus estetty)
  
2022-06-27T04:08:55.259-0700 INFO  [ost-startStop-1][             util.MCCipherUtil#   getResultValue]: getResultValue:rabbitmqAP
2022-06-27T04:08:55.260-0700 INFO  [ost-startStop-1][             util.MCCipherUtil#cryptValueByXPath]: xPath://entry[@key='rabbitmqAP']
2022-06-27T04:08:55.261-0700 INFO  [ost-startStop-1][             util.MCCipherUtil#      getDocument]: getDocument: mcserverXMLFile:/usr/local/avamar/var/mc/server_data/prefs/mcserver.xml
2022-06-27T04:08:55.262-0700 ERROR [ost-startStop-1][             util.MCCipherUtil#      getDocument]: getDocument fail: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2022-06-27T04:08:55.263-0700 ERROR [ost-startStop-1][             util.MCCipherUtil#cryptValueByXPath]: Decrypt failed at: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2022-06-27T04:08:55.263-0700 ERROR [ost-startStop-1][             util.MCCipherUtil#   getResultValue]: Error found for decrypt: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2022-06-27T04:08:55.263-0700 ERROR [ost-startStop-1][             util.RabbitMQUtil#ConnectionFactory]: getConnectionFactory Exception====
2022-06-27T04:08:55.263-0700 ERROR [ost-startStop-1][             util.RabbitMQUtil#ConnectionFactory]: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2022-06-27T04:08:55.264-0700 INFO  [ost-startStop-1][             util.RabbitMQUtil#ConnectionFactory]: cf.isSSL():false
2022-06-27T04:15:45.633-0700 INFO  [ost-startStop-1][  impl.ConfigFileAppProperties#             init]:

Seuraavat virheet näkyvät tiedostossa /usr/local/avamar/var/log/vcs/connectionmanager.log 
2023-01-18T15:41:57.410+0000 INFO  [ost-startStop-1][util.MCCipherUtil#getDocument]: getDocument: mcserverXMLFile:/usr/local/avamar/var/mc/server_data/prefs/mcserver.xml
2023-01-18T15:41:57.412+0000 ERROR [ost-startStop-1][util.MCCipherUtil#getDocument]: getDocument fail: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2023-01-18T15:41:57.412+0000 ERROR [ost-startStop-1][   util.MCCipherUtil#cryptValueByXPath]: Decrypt failed at: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2023-01-18T15:41:57.412+0000 ERROR [ost-startStop-1][util.MCCipherUtil#   getResultValue]: Error found for decrypt: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2023-01-18T15:41:57.413+0000 ERROR [ost-startStop-1][             util.RabbitMQUtil#ConnectionFactory]: getConnectionFactory Exception====
2023-01-18T15:41:57.413+0000 ERROR [ost-startStop-1][             util.RabbitMQUtil#ConnectionFactory]: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2023-01-18T15:41:57.413+0000 INFO  [ost-startStop-1][             util.RabbitMQUtil#ConnectionFactory]: cf.isSSL():false


 
 

Cause

/usr/local/avamar/var/mc/server_data/prefs/preferences.dtd-tiedostolla on virheelliset käyttöoikeudet.

Havaittu käyttöoikeus 
admin@ave197:~/>: ls -la /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd
-r-------- 1 admin admin 4506 Feb  3  2022 /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd

Odotettu käyttöoikeus 
admin@ave197:~/>: ls -la /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd
-r--r--r-- 1 admin admin 4506 Feb  3  2022 /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd

Resolution

Korjaa ongelma seuraavien ohjeiden mukaisesti.

Korjaa käyttöoikeudet: 
chmod 444 /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd
Tarkista tiedosto nyt. Sen pitäisi näyttää oikeat käyttöoikeudet. 
r--r--r-- 1 admin admin 4.5K /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd
Käynnistä tomcat uudelleen (pääkäyttäjänä): 
emwebapp.sh --restart
Article Properties
Article Number: 000209747
Article Type: Solution
Last Modified: 16 May 2026
Version:  7
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.