Proxy Dağıtım Yöneticisi çalışmıyor. /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (İzin reddedildi)

Summary: Proxy Dağıtım Yöneticisi (PDM) yükseltmeden sonra çalışmıyor. PDM aşağıdakilerle başarısız oluyor: "Görevleri getirirken hata. HTTP hata koduyla başarısız oldu: 404 ek bilgi" HTTP Durumu 404 - Bulunamadı. Bu durum 19.7/8 sürümlerinde görülür. ...

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Symptoms

Bir proxy önerisi oluştururken Avamar AUI aşağıdaki hataları bildirir:
image.pngimage.png

Aynı işlemi denebilir ancak Avamar Administrator ile yükleme önerileri ekranında sıkışır.  
image.png




/usr/local/avamar/var/log/vcs/deploymanager günlüğü aşağıdaki hatayı gösterir: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (İzin reddedildi)
  
2022-06-27T04:08:55.259-0700 INFO  [ost-startStop-1][             util.MCCipherUtil#   getResultValue]: getResultValue:rabbitmqAP
2022-06-27T04:08:55.260-0700 INFO  [ost-startStop-1][             util.MCCipherUtil#cryptValueByXPath]: xPath://entry[@key='rabbitmqAP']
2022-06-27T04:08:55.261-0700 INFO  [ost-startStop-1][             util.MCCipherUtil#      getDocument]: getDocument: mcserverXMLFile:/usr/local/avamar/var/mc/server_data/prefs/mcserver.xml
2022-06-27T04:08:55.262-0700 ERROR [ost-startStop-1][             util.MCCipherUtil#      getDocument]: getDocument fail: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2022-06-27T04:08:55.263-0700 ERROR [ost-startStop-1][             util.MCCipherUtil#cryptValueByXPath]: Decrypt failed at: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2022-06-27T04:08:55.263-0700 ERROR [ost-startStop-1][             util.MCCipherUtil#   getResultValue]: Error found for decrypt: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2022-06-27T04:08:55.263-0700 ERROR [ost-startStop-1][             util.RabbitMQUtil#ConnectionFactory]: getConnectionFactory Exception====
2022-06-27T04:08:55.263-0700 ERROR [ost-startStop-1][             util.RabbitMQUtil#ConnectionFactory]: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2022-06-27T04:08:55.264-0700 INFO  [ost-startStop-1][             util.RabbitMQUtil#ConnectionFactory]: cf.isSSL():false
2022-06-27T04:15:45.633-0700 INFO  [ost-startStop-1][  impl.ConfigFileAppProperties#             init]:

/usr/local/avamar/var/log/vcs/connectionmanager.log dosyasında aşağıdaki hatalar görülebilir 
2023-01-18T15:41:57.410+0000 INFO  [ost-startStop-1][util.MCCipherUtil#getDocument]: getDocument: mcserverXMLFile:/usr/local/avamar/var/mc/server_data/prefs/mcserver.xml
2023-01-18T15:41:57.412+0000 ERROR [ost-startStop-1][util.MCCipherUtil#getDocument]: getDocument fail: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2023-01-18T15:41:57.412+0000 ERROR [ost-startStop-1][   util.MCCipherUtil#cryptValueByXPath]: Decrypt failed at: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2023-01-18T15:41:57.412+0000 ERROR [ost-startStop-1][util.MCCipherUtil#   getResultValue]: Error found for decrypt: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2023-01-18T15:41:57.413+0000 ERROR [ost-startStop-1][             util.RabbitMQUtil#ConnectionFactory]: getConnectionFactory Exception====
2023-01-18T15:41:57.413+0000 ERROR [ost-startStop-1][             util.RabbitMQUtil#ConnectionFactory]: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
2023-01-18T15:41:57.413+0000 INFO  [ost-startStop-1][             util.RabbitMQUtil#ConnectionFactory]: cf.isSSL():false


 
 

Cause

/usr/local/avamar/var/mc/server_data/prefs/preferences.dtd dosyası yanlış izinlere sahip.

Gözlemlenen İzin 
admin@ave197:~/>: ls -la /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd
-r-------- 1 admin admin 4506 Feb  3  2022 /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd

Beklenen İzin 
admin@ave197:~/>: ls -la /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd
-r--r--r-- 1 admin admin 4506 Feb  3  2022 /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd

Resolution

Sorunu çözmek için aşağıdaki talimatları izleyin.

İzinleri düzeltin: 
chmod 444 /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd
Dosyayı şimdi gözden geçirseniz doğru izinler görüntülenir. 
r--r--r-- 1 admin admin 4.5K /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd
Tomcat'i yeniden başlatın (kök olarak): 
emwebapp.sh --restart
Article Properties
Article Number: 000209747
Article Type: Solution
Last Modified: 16 May 2026
Version:  7
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