NVP vProxy: SQL Server 2022 VM 백업이 실패하고 "'Unable to log in to SQL Server instance... 오류 코드 = 1359.'"

Summary: NVP(NetWorker VMware Protection) vProxy 어플라이언스는 MSVMAPPAGENT를 사용하여 SQL Server 2022 VM을 백업하도록 구성됩니다. 백업이 실패하고 "'Unable to log in to SQL Server instance... 오류 코드 = 1359.'"

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Symptoms

  • NVP(NetWorker VMware Protection) vProxy 어플라이언스를 사용하여 SQL Server 2022 애플리케이션 정합성 보장 백업(MSVMAPPAGENT)이 구성되었습니다.
  • VM 백업 세션 로그에 기록된 다음 오류와 함께 VM 백업이 실패합니다.
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] MSSQL: NetWorker VM agent for Microsoft Applications version 19.4.0.0 is present on VM VM_NAME (vm-45)
2023-06-17T00:00:18Z ERROR:  [@(#) Build number: 15] MSSQL: MSSQL:validate_application: NetWorker VM agent for Microsoft Applications: Unable to execute discovery command, error: 'Unable to log in to SQL Server instance 'INSTANCE_NAME'. Error Code = 1359.'
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] MSSQL: MSSQL:validate_application: NetWorker VM agent for Microsoft Applications command error: exit status 120
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] MSSQL: MSSQL:validate_application: NetWorker VM agent for Microsoft Applications: Unable to execute discovery command, error: 'Unable to log in to SQL Server instance 'INSTANCE_NAME'. Error Code = 1359.'
2023-06-17T00:00:18Z INFO:   [@(#) Build number: 15] "Text": "Backup has FAILED.  Backup of the application \"MSSQL\" on the virtual machine \"INSTANCE_NAME\" has failed.  Unable to perform MSSQL Agent operation 'validate_application' on VM VM_NAME (vm-45):  NetWorker VM agent for Microsoft Applications: Unable to execute discovery command, error: 'Unable to log in to SQL Server instance 'INSTANCE_NAME'. Error Code = 1359.'\n",

Cause

vProxy 어플라이언스는 MSVMAPPAGENT 19.4.0.0을 사용하고 있습니다.  
vproxy01:~ # rpm -qa | grep -i emc-vProxy
emc-vProxy-FLRAgent-4.3.0-46_1.x86_64
emc-vProxy-4.3.0-46_1.x86_64
vproxy01:~ #
vproxy01:~ # ls -l /opt/emc/sw-repo/msvmappagent/windows/
total 22340
-rw-r--r-- 1 root root 22872392 Apr 22 03:02 msvmappagent-19.4.0.0-x64.exe
NetWorker 19.4.0.0은 SQL Server 2022를 지원하지 않습니다.

Resolution

이 문제는 NetWorker 엔지니어링 팀에 제기되었습니다. 향후 vProxy 버전은 SQL Server 2022를 지원합니다. 이 KB는 버전이 결정되면 업데이트됩니다.

해결:
SQL Server 2022 시스템에 NetWorker 클라이언트 및 NMM(NetWorker Module for Microsoft) 패키지를 설치합니다. 두 패키지 모두 최소 19.7.0.x여야 합니다. SQL 백업은 NMM 클라이언트 소프트웨어를 사용하여 가져올 수 있습니다.
NMM 패키지 및 설명서는 https://www.dell.com/support/home/product-support/product/networker-module-for-microsoft/drivers

Affected Products

NetWorker

Products

NetWorker Family, NetWorker Series
Article Properties
Article Number: 000216567
Article Type: Solution
Last Modified: 27 Mar 2025
Version:  4
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