PowerProtect：NTP：時區問題 - ErrorResponse [code=404， reason=指定的時區 ID 無效

Summary: 網路時間協定伺服器在嘗試設定 GMT +1 時回報 404 無效時區錯誤

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Error: 
404: The specified Timezone ID is not valid.
Specify a valid Timezone ID

記錄：sysmgr.log 路徑：/var/log/brs/sysmgr/sysmgr.log 
./var/log/brs/sysmgr/sysmgr.log:2024-02-15T16:10:00.069Z ERROR [] [https-jsse-nio-8453-exec-5] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:8b4e########d560][] [c.e.b.s.r.v.AbstractRESTMessageHandler.buildErrorResponse(343)] -  ErrorResponse: ErrorResponse [code=404, reason=The specified TimeZone ID is not valid., remediation=Specify a valid TimeZone ID., timestamp=1708013400069, path=/api/v2/timezones]
./var/log/brs/sysmgr/sysmgr.log:2024-02-15T16:14:01.311Z ERROR [] [https-jsse-nio-8453-exec-1] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:b1dc2e25b3180d91][] [c.e.b.s.r.v.AbstractRESTMessageHandler.buildErrorResponse(343)] -  ErrorResponse: ErrorResponse [code=404, reason=The specified TimeZone ID is not valid., remediation=Specify a valid TimeZone ID., timestamp=1708013641311, path=/api/v2/timezones]
./var/log/brs/sysmgr/sysmgr.log:2024-02-15T18:08:25.154Z ERROR [] [https-jsse-nio-8453-exec-7] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:96cc9d32f169b1a9][] [c.e.b.s.r.v.AbstractRESTMessageHandler.buildErrorResponse(343)] -  ErrorResponse: ErrorResponse [code=404, reason=The specified TimeZone ID is not valid., remediation=Specify a valid TimeZone ID., timestamp=1708020505154, path=/api/v2/timezones]
./var/log/brs/sysmgr/sysmgr.log:2024-02-15T18:08:25.234Z ERROR [] [https-jsse-nio-8453-exec-8] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:a1c2########a87f][] [c.e.b.s.r.v.AbstractRESTMessageHandler.buildErrorResponse(343)] -  ErrorResponse: ErrorResponse [code=404, reason=The specified TimeZone ID is not valid., remediation=Specify a valid TimeZone ID., timestamp=1708020505234, path=/api/v2/timezones]



PPDM_timeZone.PNG

Cause

無效的時區 ID

Resolution

1.檢查時區的狀態。
TimeDateCTL 狀態 
Sample Output:

admin@ppdm196:~> timedatectl status
      Local time: Fri 2024-02-02 09:08:07 PST
  Universal time: Fri 2024-02-02 17:08:07 UTC
        RTC time: Fri 2024-02-02 17:08:07
       Time zone: PST8PDT (PST, -0800)
 Network time on: no
NTP synchronized: yes
 RTC in local TZ: no

2.檢查 NTP 伺服器名稱或 IP 位址。
編年史來源 -v
  
Sample Output:

admin@ppdm:~> chronyc sources -v

  .-- Source mode  '^' = server, '=' = peer, '#' = local clock.
 / .- Source state '*' = current best, '+' = combined, '-' = not combined,
| /             'x' = may be in error, '~' = too variable, '?' = unusable.
||                                                 .- xxxx [ yyyy ] +/- zzzz
||      Reachability register (octal) -.           |  xxxx = adjusted offset,
||      Log2(Polling interval) --.      |          |  yyyy = measured offset,
||                                \     |          |  zzzz = estimated error.
||                                 |    |           \
MS Name/IP address         Stratum Poll Reach LastRx Last sample
===============================================================================
^* DC.amer.lan                   2   6   377    30   -559us[  +64us] +/-   54ms

cat /etc/chrony.conf 
Sample Output:

admin@ppdm:~> cat /etc/chrony.conf
server 192.168.9.100 iburst

3.運行查詢以從清單中查找所需的時區名稱。
TimeDateCTL list-TimeZones | grep -i Toronto 
Sample Output:

admin@ppdm:~> timedatectl list-timezones  | grep -i toronto
America/Toronto

4.設定時區。
timedatectl 設定時區 美洲/多倫多 
Sample Output:

admin@ppdm196:~> timedatectl set-timezone America/Toronto
==== AUTHENTICATING FOR org.freedesktop.timedate1.set-timezone ===
Authentication is required to set the system timezone.
Authenticating as: root
Password:
==== AUTHENTICATION COMPLETE ===
admin@ppdm196:~> timedatectl status
      Local time: Fri 2024-02-02 12:09:06 EST
  Universal time: Fri 2024-02-02 17:09:06 UTC
        RTC time: Fri 2024-02-02 17:09:06
       Time zone: America/Toronto (EST, -0500)
 Network time on: no
NTP synchronized: yes
 RTC in local TZ: no

5.驗證時區的狀態。
TimeDateCTL 狀態 
範例輸出：

admin@ppdm196：~> timedatectl 狀態
      當地時間：週五 2024-02-02 09：08：07 PST
  通用時間：週五 2024-02-02 17：08：07 UTC
        RTC 時間：星期五 2024-02-02 17：08：07
       時區：PST8PDT （PST、-0800）
 網路開啟時間：無
NTP 同步：是
 本地 TZ 中的 RTC：無
Article Properties
Article Number: 000222172
Article Type: Solution
Last Modified: 23 Oct 2024
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.