Dell Computers Cannot Boot to a USB 3.0 Optical Disk Drive

Summary: This article provides information about Dell computers being unable to boot to a USB 3.0 Optical Disk Drive (ODD) in the one-time boot menu (F12).

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Affected Platforms:

  • Latitude 7455
  • XPS 13 9345
  • Inspiron 14 Plus 7441

Cause

USB 3.0 ODDs are not supported in UEFI on the current platforms.

Resolution

The computer is working as designed.

Workaround:

  • Connect any USB 3.0 ODD using one of the below:
    • USB 2.0 plug adapter
    • USB 2.0 Hub
  • Use a USB 2.0 ODD, like a DELL DW316

USB Capability:

  Pre-boot (UEFI) Windows
USB Flash drive USB 2.0
USB 3.0		 USB 2.0
USB 3.0
Optical Disc Drive USB 2.0 USB 2.0
USB 3.0

Affected Products

Inspiron 14 Plus 7441, Latitude 7455, XPS 13 9345
Article Properties
Article Number: 000226170
Article Type: Solution
Last Modified: 10 Nov 2025
Version:  7
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