ECS: System registreret høj temperatur på en node

Summary: Hvad kan jeg kontrollere, hvis jeg modtager en e-mailadvarsel, der informerer mig om, at systemet har registreret en højtemperatursensoraflæsning på en node.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

  1. Bekræft, hvilken hardware den advarede node er.

    admin@node1:~> sudo xdoctor -x
    Telegraf Version: 3.8.0.2-1549.73c8abc2
    Fabric Version: 3.8.0.2-4347.d30cd09
    Fabric-Zookeeper Version: 3.8.0.2-120.b4a1c5c
    Utilities Version: 3.7.0.4-1166.b78f3fe
    Influxdb Version: 3.8.0.2-1549.73c8abc2
    Grafana Version: 3.8.0.2-1549.73c8abc2
    Syslog Version: 3.8.0.2-4347.d30cd09
    Service Version: 9.0.0.0-22840.479b013c74
    Os Version: 3.8.0.2-2113.3fa664c.3
    Fluxd Version: 3.8.0.2-1549.73c8abc2
    Throttler Version: 3.8.0.2-1549.73c8abc2
    Object Image Version: 3.8.0.2-138636.7343cd5c2c3
    --------------------
    ECS Version: 3.8.0.2
    --------------------
    HW Gen  : 2
    HW Model: U-Series
    HW Code : S2600KP
    -------------------------
    xDoctor Version: 4.8-98.0
    -------------------------
    

    For Gen 1/2-noder skal du svare på formularen i mailen om, at der kræves hjælp. For Gen 3-noder skal du følge resten af denne KB.

  2. Kontroller temperatursensorernes aktuelle status. Nedenfor ser vi "CRIT" på to af noderne, hvilket indikerer problemer på disse to noder. Hvis alle noder rapporteres som "OK", men denne advarsel er blevet modtaget denne advarsel flere gange for nylig, kan det være et tilbagevendende problem. Hvis det er tilfældet, skal du svare på formularen i e-mailen om, at der kræves hjælp med en tilbagevendende temperaturalarm.

    admin@node1:~> viprexec -i  cs_hal sensors temp
    
    Output from host : xxx.xxx.xxx.xxx
    Entity            Type                Label             Status  Info
    -----             -----               -----             -----   -----
    Processor         Temperature         Temp              OK      53 Degrees Celsius
    Processor         Temperature         Temp              OK      53 Degrees Celsius
    System Board      Temperature         Inlet Temp        CRIT    40 Degrees Celsius; above critical threshold
    System Board      Temperature         Exhaust Temp      OK      50 Degrees Celsius
    
    NOTE: on Axum and EX-series, use "sudo -i racadm getsensorinfo" to obtain sensor information.
    
    Output from host : xxx.xxx.xxx.xxx
    Entity            Type                Label             Status  Info
    -----             -----               -----             -----   -----
    Processor         Temperature         Temp              OK      47 Degrees Celsius
    Processor         Temperature         Temp              OK      49 Degrees Celsius
    System Board      Temperature         Inlet Temp        CRIT    39 Degrees Celsius; above critical threshold
    System Board      Temperature         Exhaust Temp      OK      50 Degrees Celsius
    
    NOTE: on Axum and EX-series, use "sudo -i racadm getsensorinfo" to obtain sensor information.
    
    Output from host : xxx.xxx.xxx.xxx
    Entity            Type                Label             Status  Info
    -----             -----               -----             -----   -----
    Processor         Temperature         Temp              OK      46 Degrees Celsius
    Processor         Temperature         Temp              OK      46 Degrees Celsius
    System Board      Temperature         Inlet Temp        OK      35 Degrees Celsius
    System Board      Temperature         Exhaust Temp      OK      47 Degrees Celsius
    
    NOTE: on Axum and EX-series, use "sudo -i racadm getsensorinfo" to obtain sensor information.
    
    ...
    ...
    ...

    Hvis flere noder rapporteres som ikke "OK", er det muligvis et problem i miljøet i dit datacenter. Kontrollér, at der ikke er problemer i det område, hvor ECS er placeret, som kan øge ECS-temperaturen.

  3. Kontrollér ECS-blæsernes status.

    admin@ecs:~>cs_hal sensors fan
    
    Output from host : xxx.xxx.xxx.xxx
    Entity            Type                Label             Status  Info
    -----             -----               -----             -----   -----
    System Board      Fan                 Fan1              OK      12600 RPM
    System Board      Fan                 Fan2              OK      12600 RPM
    System Board      Fan                 Fan3              OK      16920 RPM
    System Board      Fan                 Fan4              OK      16800 RPM
    System Board      Fan                 Fan5              OK      17040 RPM
    System Board      Fan                 Fan6              OK      16920 RPM
    System Board      Fan                 Fan Redundancy    OK      fully redundant;
    
    NOTE: on Axum and EX-series, use "sudo -i racadm getsensorinfo" to obtain sensor information.
  4. Svar på formularen i e-mailen, at der er brug for hjælp, herunder både temperatursensorudgangene og blæserudgangene.

 

Affected Products

ECS
Article Properties
Article Number: 000227188
Article Type: How To
Last Modified: 30 Jul 2024
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.