Dell NativeEdge: Upgrade na verzi firmwaru koncového bodu PowerEdge v3.2.0.0 Selhání

Pokud se zákazník pokusí provést aktualizaci firmwaru koncového bodu NativeEdge PowerEdge pomocí balíčku verze 3.2.0.0 před provedením aktualizace systému NativeEdgeOS na verzi 3.2.0.0, aktualizace firmwaru selže kvůli 2 níže uvedeným příznakům.

1. Selhání aktualizace IDM. 

Trasu najdete v ece-agent.log.

ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PerformUpdate","time":"2025-06-24T06:57:19Z","message":"Initiating update step execution for component: IDM_Dev_PE.tar.gz"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PerformUpdate","time":"2025-06-24T06:57:19Z","message":"Deriving component file from component file name: IDM_Dev_PE.tar.gz"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.glob..func1","time":"2025-06-24T06:57:19Z","message":"Unzip and untar the zipped component file: IDM_Dev_PE.tar.gz to the destination path /staging/multistage/device"}]
ece_agent.log: [1750748239.000000000, {"level":"error","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PerformUpdate","error":"no IDM files found for model: R760_","time":"2025-06-24T06:57:19Z","message":"failed to execute the update"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PrepareAndSendAsyncEventToNEO","time":"2025-06-24T06:57:19Z","message":"Successfully published the event, identified by event-type hzp.ece.job, to EO."}]
ece_agent.log: [1750748239.000000000, {"level":"error","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PerformUpdate","error":"no IDM files found for model: R760_","time":"2025-06-24T06:57:19Z","message":"terminating the update process for component: IDM_Dev_PE.tar.gz as continueOnFailure is set to FALSE"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PerformUpdate","time":"2025-06-24T06:57:19Z","message":"Update steps completed - failureInUpdateSteps: true, continueOnFailure: false"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/repositories/db.multiStageUpdateRepository.UpdateStatusInMultiStageUpdateTable","time":"2025-06-24T06:57:19Z","message":"Initiating status update in multi_update_tracker table"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/repositories/db.multiStageUpdateRepository.UpdateStatusInMultiStageUpdateTable","time":"2025-06-24T06:57:19Z","message":"Updated status in multi_update_tracker table"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).ExecuteUpdateSteps","time":"2025-06-24T06:57:19Z","message":"Updated the 'update step' Failed status in DB for component: IDM, order No: 2"}]
ece_agent.log: [1750748239.000000000, {"level":"error","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).ExecuteUpdateSteps","time":"2025-06-24T06:57:19Z","message":"failed to perform multistage update for component type: IDM. any further update will be skipped"}]

2. Razítkování firmwaru se nespustí a zákazníci po aktualizaci firmwaru neuvidí verzi firmwaru v3.2.0.0

Závada v kódu

Tento problém je vyřešen ve verzi NativeEdgeOS 3.2.0.0. Zákazník musí nejprve provést aktualizaci systému NativeEdgeOS na verzi NativeEdgeOS 3.2.0.0 a poté aktualizovat firmware platformy NativeEdge v3.2.0.0.