Dell NativeEdge: Errore di aggiornamento al firmware v3.2.0.0 dell'endpoint PowerEdge

Se il cliente tenta di eseguire l'aggiornamento del firmware dell'endpoint NativeEdge PowerEdge utilizzando il pacchetto v3.2.0.0 prima di eseguire l'aggiornamento di NativeEdgeOS alla versione 3.2.0.0, l'aggiornamento del firmware non riesce a causa dei 2 sintomi riportati di seguito.

1. Errore di aggiornamento IDM. 

Puoi trovare la traccia in ece-agent.log.

ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PerformUpdate","time":"2025-06-24T06:57:19Z","message":"Initiating update step execution for component: IDM_Dev_PE.tar.gz"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PerformUpdate","time":"2025-06-24T06:57:19Z","message":"Deriving component file from component file name: IDM_Dev_PE.tar.gz"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.glob..func1","time":"2025-06-24T06:57:19Z","message":"Unzip and untar the zipped component file: IDM_Dev_PE.tar.gz to the destination path /staging/multistage/device"}]
ece_agent.log: [1750748239.000000000, {"level":"error","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PerformUpdate","error":"no IDM files found for model: R760_","time":"2025-06-24T06:57:19Z","message":"failed to execute the update"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PrepareAndSendAsyncEventToNEO","time":"2025-06-24T06:57:19Z","message":"Successfully published the event, identified by event-type hzp.ece.job, to EO."}]
ece_agent.log: [1750748239.000000000, {"level":"error","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PerformUpdate","error":"no IDM files found for model: R760_","time":"2025-06-24T06:57:19Z","message":"terminating the update process for component: IDM_Dev_PE.tar.gz as continueOnFailure is set to FALSE"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PerformUpdate","time":"2025-06-24T06:57:19Z","message":"Update steps completed - failureInUpdateSteps: true, continueOnFailure: false"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/repositories/db.multiStageUpdateRepository.UpdateStatusInMultiStageUpdateTable","time":"2025-06-24T06:57:19Z","message":"Initiating status update in multi_update_tracker table"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/repositories/db.multiStageUpdateRepository.UpdateStatusInMultiStageUpdateTable","time":"2025-06-24T06:57:19Z","message":"Updated status in multi_update_tracker table"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).ExecuteUpdateSteps","time":"2025-06-24T06:57:19Z","message":"Updated the 'update step' Failed status in DB for component: IDM, order No: 2"}]
ece_agent.log: [1750748239.000000000, {"level":"error","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).ExecuteUpdateSteps","time":"2025-06-24T06:57:19Z","message":"failed to perform multistage update for component type: IDM. any further update will be skipped"}]

2. La marcatura del firmware non verrà attivata e i clienti non potranno visualizzare la versione del firmware v3.2.0.0 dopo l'aggiornamento del firmware

Difetto nel codice

Questo problema è stato risolto in NativeEdgeOS v3.2.0.0. Il Cliente deve prima eseguire l'aggiornamento di NativeEdgeOS a NativeEdgeOS v3.2.0.0, quindi aggiornare il firmware di NativeEdge v3.2.0.0.