Dell NativeEdge: Mislykket oppgradering til PowerEdge Endpoint-fastvare v3.2.0.0

Hvis kunden prøver å utføre en NativeEdge PowerEdge-fastvareoppdatering for endepunkt ved hjelp av v3.2.0.0-pakken før utførelsen av NativeEdgeOS-oppdateringen til 3.2.0.0, mislykkes fastvareoppdateringen på grunn av de to symptomene nedenfor.

1. Feil ved IDM-oppdatering. 

Du finner sporet i ece-agent.log.

ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PerformUpdate","time":"2025-06-24T06:57:19Z","message":"Initiating update step execution for component: IDM_Dev_PE.tar.gz"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PerformUpdate","time":"2025-06-24T06:57:19Z","message":"Deriving component file from component file name: IDM_Dev_PE.tar.gz"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.glob..func1","time":"2025-06-24T06:57:19Z","message":"Unzip and untar the zipped component file: IDM_Dev_PE.tar.gz to the destination path /staging/multistage/device"}]
ece_agent.log: [1750748239.000000000, {"level":"error","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PerformUpdate","error":"no IDM files found for model: R760_","time":"2025-06-24T06:57:19Z","message":"failed to execute the update"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PrepareAndSendAsyncEventToNEO","time":"2025-06-24T06:57:19Z","message":"Successfully published the event, identified by event-type hzp.ece.job, to EO."}]
ece_agent.log: [1750748239.000000000, {"level":"error","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PerformUpdate","error":"no IDM files found for model: R760_","time":"2025-06-24T06:57:19Z","message":"terminating the update process for component: IDM_Dev_PE.tar.gz as continueOnFailure is set to FALSE"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).PerformUpdate","time":"2025-06-24T06:57:19Z","message":"Update steps completed - failureInUpdateSteps: true, continueOnFailure: false"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/repositories/db.multiStageUpdateRepository.UpdateStatusInMultiStageUpdateTable","time":"2025-06-24T06:57:19Z","message":"Initiating status update in multi_update_tracker table"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/repositories/db.multiStageUpdateRepository.UpdateStatusInMultiStageUpdateTable","time":"2025-06-24T06:57:19Z","message":"Updated status in multi_update_tracker table"}]
ece_agent.log: [1750748239.000000000, {"level":"info","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).ExecuteUpdateSteps","time":"2025-06-24T06:57:19Z","message":"Updated the 'update step' Failed status in DB for component: IDM, order No: 2"}]
ece_agent.log: [1750748239.000000000, {"level":"error","component":"hzp-ece-agent","correlationID":null,"marker":"ece-multi-stage-update-service","function":"ISG-Edge/hzp-ece-agent/agent/services.(*multiStageUpdateService).ExecuteUpdateSteps","time":"2025-06-24T06:57:19Z","message":"failed to perform multistage update for component type: IDM. any further update will be skipped"}]

2. Fastvarestempling vil ikke bli utløst, og kunder kan ikke se v3.2.0.0-fastvareversjonen etter fastvareoppdatering

Feil i koden

Dette problemet er løst i NativeEdgeOS v3.2.0.0. Kunden må utføre NativeEdgeOS-oppdateringen til NativeEdgeOS v3.2.0.0 først, og deretter oppdatere NativeEdge v3.2.0.0-fastvaren.