OpenManage Enterprise：如何啟用 FSD 以進行進階故障診斷
Summary: 本文說明如何在 OpenManage Enterprise 中啟用現場服務偵錯，以進行進階故障診斷。
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Instructions
OpenManage Enterprise 中的 Field Service Debug， FSD 可解鎖裝置，以啟用 SSH 和 SCP 存取。當故障診斷未使用偵錯記錄擷取的各個方面時，可以運用此功能。若要使用除錯紀錄層級擷取記錄，請參閱下列文章：如何在 OpenManage Enterprise 中收集偵錯記錄
注意：此程序需要存取虛擬機器主控台和 Web 型主控台。
如何在 OpenManage Enterprise （OME） 中啟用 FSD
在 OpenManage Enterprise 中啟用和收集dat.ini檔案：
登入 VM 主控台 （文字使用者介面）。
- Hyper-V VM Manager
- vCenter 或 ESXI - 登入 VSphere
進入文字使用者主控台後：
- 選取現場維修偵錯 （FSD） 模式，然後按下 Enter 鍵
- 選取解除鎖定 FSD 功能，然後按下 Enter 鍵
- 保留預設資訊，按下 Tab 鍵直到選取「產生」，然後按下 Enter 鍵
- 在確認畫面上按下 Enter 鍵。
- 在「停用偵錯功能」畫面上按下 esc 鍵，或按下 tab 鍵直到選取「取消」，然後按下 Enter 鍵。
注意：請勿在停用偵錯功能時按下 Enter 鍵，因為每個要求都會產生新的雜湊簽名。
完成後，請登入 OpenManage Enterprise Web 主控台：
- 請注意首頁畫面上的橫幅，指出 FSD 模式已啟用。
- 前往監控 > 故障診斷。
- 按一下 FSD
- 按一下「下載.dat檔案」
- 檔案會使用您的瀏覽器儲存，而且可能會出現次要安全性提示以完成下載。將此檔案提供給 Dell 支援。
注意：FSD 存取僅供故障診斷之用。OpenManage Enterprise 被視為裝置，不支援在支援指引之外進行的修改。
Affected Products
C Series, HS Series, Modular Infrastructure, Rack Servers, Tower Servers, XE Servers, XR Servers, OpenManage Enterprise Connected Services, Dell OpenManage Enterprise, OpenManage Enterprise SupportAssist, OpenManage Enterprise Update Manager
, OpenManage Enterprise Integration with Microsoft SCOM, OpenManage Enterprise Integration with Microsoft SCVMM and MECM, OpenManage Enterprise Power Manager, Dell EMC OpenManage Enterprise, OpenManage Enterprise APEX AIOps Observability, OpenManage Enterprise Connected Services, OpenManage Enterprise Operations Manager, OpenManage Enterprise VMM and Configuration Manager, OpenManage Enterprise Integration for VMware vCenter, Dell EMC OpenManage Enterprise Power Manager, OpenManage Enterprise Services, OpenManage Enterprise SupportAssist, OpenManage Enterprise Update Manager, PowerEdge XR2, Poweredge C4140, PowerEdge C6400, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6600, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge FX2/FX2s, PowerEdge HS5610, PowerEdge HS5620, PowerEdge M1000E, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge M7701, PowerEdge M7725, PowerEdge MX5016s, PowerEdge MX7000, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R230, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R330, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R430, PowerEdge R440, PowerEdge R450, PowerEdge R470, PowerEdge R530, PowerEdge R530xd, PowerEdge R540, PowerEdge R550, PowerEdge R570, PowerEdge R630, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670, PowerEdge R730, PowerEdge R730xd, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R7715, PowerEdge R7725, PowerEdge R830, PowerEdge R840, PowerEdge R860, PowerEdge R930, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T40, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, POWEREDGE VRTX, PowerEdge XE2420, PowerEdge XE7100, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE7745, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680, PowerEdge XR11, PowerEdge XR12, PowerEdge XR4000r, PowerEdge XR4000w, PowerEdge XR4000z, PowerEdge XR4510c, PowerEdge XR4520c, PowerEdge XR5610, PowerEdge XR7620, PowerEdge XR8000r, PowerEdge XR8610t, PowerEdge XR8620t
...
Products
OpenManage Enterprise SupportAssist, OpenManage Enterprise Update Manager, OpenManage Enterprise Power Manager, OpenManage Enterprise VMM and Configuration Manager, OpenManage Enterprise Services, OpenManage Enterprise SupportAssist
, OpenManage Enterprise Update Manager
...
Article Properties
Article Number: 000212619
Article Type: How To
Last Modified: 09 Apr 2025
Version: 5
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