PowerVault: ML6000 - How To collect the tape library logs (Snapshot)

Summary: Information on PowerVault Tape Drive or Library - ML6000 Tape Library: How-to Gather a Snapshot (tape library logs)

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This article provides information about PowerVault Tape Drive or Library - ML6000 Tape Library: How-to Gather a Snapshot (tape library logs).

Note: This article is part of the Dell PowerVault knowledge library, Helpful Support Articles for Dell PowerVault products Helpful Support Articles for Dell PowerVault products

Table of Contents:

  1. What is a Snapshot?
  2. How-to Pull a Snapshot

1. What is a Snapshot?

A Snapshot from the ML6000 Tape Library is the logged information that consists of configuration data, status information, and trace logs for library components.

Trace logs collect problem data and provide support personnel with vital library information for troubleshooting and solving problems.

2. How-to Pull a Snapshot

Note: It is recommended that prior to logging into the Web Interface, ensure the browser Pop-Up Blocker has been disabled, and the Web Interface is listed as a Trusted Site.

Use the following as an example of how-to pull an ML6000 Snapshot:

  1. Log in to the Web Interface with the proper credentials (Default login: Admin/Password)

    SLN156468_en_US__31376589356190.Figure-1_ML6000_Login_Screen
    Figure 1: ML6000 Login Screen
     
  2. Go to the Tools menu and select Capture Snapshot:

    SLN156468_en_US__41376589739262.Figure-2_ML6000_Tools-Snapshot
    Figure 2: ML6000 Tools > Capture Snapshot
     
  3. From the Tools - Capture Snapshot menu, under the "Select Delivery Method:" Heading, choose the "Download the file using the browser" radio button and press Apply:

    SLN156468_en_US__51376589788029.Figure-3_ML6000_Download_Snapshot
    Figure 3: ML6000 Download Snapshot
     
  4. Once the Snapshot has finished collecting, you get the option to Save or Cancel the log.
    Press Save. The file downloads and will appear as:

    SLN156468_en_US__61376589973190.Figure-4_ML6000_Snapshot-Save
    Figure 4: ML6000 Snapshot Save snapshot-MM_DD_YY-HHMMSS_Firmware.Rev_LibrarySerialNumber.tar

    For Example:

    snapshot-03_30_09-160513_520G[1].GS003_A0C1234567.tar

Affected Products

PowerVault ML6000
Article Properties
Article Number: 000132419
Article Type: How To
Last Modified: 22 Oct 2025
Version:  7
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