NetWorker: SQL backup fails with Cannot login to SQL Server

Summary: The NetWorker Module for Microsoft (NMM) SQL Server backup fails with "Cannot login to SQL Server". The Modify Client Wizard report the error, "Referenced object does not exist".

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Symptoms

The NetWorker Module for Microsoft (NMM) SQL Server backup fails.   The symptoms of this issue include:

  • The backup fails with the following error:
nsrsqlsv NSR critical Cannot login to SQL Server Default Instance. 38008:nsrsqlsv: Named Pipes Provider: Could not open a connection to SQL Server [2].
  • When the client resource is modified with Modify Client wizard, the backup set selection produces a window with the error "Referenced object does not exist." 

Cause

  • The root cause of this issue is that the SQL Server service was not running.

Resolution

  • To resolve this issue, contact the database administrator to restart the SQL Server services.
Article Properties
Article Number: 000230330
Article Type: Solution
Last Modified: 07 Feb 2025
Version:  1
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