NVP vProxy: SQL Server 2022 App Consistent Backups Not Starting
Summary: A Windows SQL VM is configured for app consistent backups using the NetWorker VMware Protection (NVP) MSVMAPPAGENT. The backup does not start and no messages are seen in the logs.
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Symptoms
- The NetWorker VMware Protection (NVP) solution is configured to protect a Windows Server 2022 Virtual Machine (VM).
- The VM contains SQL Server 2022.
- The workflow configured to protect the VM has "App Consistency" enabled, which is intended to perform an MSVMAPPAGENT (SQL consistent) backup of the VM.
- After the backup workflow starts, no backup session is established for the SQL VM. No VM snapshot is created in VMware.
- There are no errors in the VM backup session log or the "C:\Program Files\DPSAPPS\MSVMAPPAGENT\logs" on the VM. The MSVMAPPAGENT folder may not even be created on the VM.
- Standard image backups (not app consistent) succeed for the same VM.
Cause
App Consistent for SQL Server 2022 is not supported by the vProxy solution. See note 58266 in the NetWorker Compatibility matrix: https://elabnavigator.dell.com/eln/modernHomeAutomatedTiles?page=NetWorker
Resolution
NOTE: Review the NetWorker Compatability Matrix for any changes to supporting Windows+SQL Server 2022.
To perform SQL backups on the VM, install the NetWorker client and NetWorker Module for Microsoft software. |
The NetWorker client installation packages and documentation can be obtained through the NetWorker products page:
https://www.dell.com/support/product-details/product/networker/drivers
The NetWorker Module for Microsoft installation packages and documentation can be obtained through:
https://www.dell.com/support/product-details/product/networker-module-for-microsoft/overview
Affected Products
NetWorkerProducts
NetWorker FamilyArticle Properties
Article Number: 000291158
Article Type: Solution
Last Modified: 05 Mar 2025
Version: 1
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