PowerStore: XtremIO läggs till när fjärrsystemet misslyckas med sys_not_found

Summary: Tillägg av en Dell EMC XtremIO till PowerStore som ett fjärrsystem för dataimport misslyckas med felet: Det går inte att hämta XtremIO-klusterinformation [sys_not_found].

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Tillägg av XtremIO som fjärrsystem för dataimport misslyckas med felet sys_not_found.
 
Mar 25 12:52:33 xxxxx-A control-path[95525]: xx [DATAMOBILITY] [INFO] [com.emc.cyclone.contexts.datamobility.services.remotesystem.CreateRemoteSystemAS|vert.x-eventloop-thread-0] [xx] Creating remote system: {
                                                               "create_remote_peer" : false,
                                                               "management_address" : "",
                                                               "name" : "",
                                                               "description" : "",
                                                               "remote_username" : "",
                                                               "type" : "XtremIO",
                                                               "discovery_chap_mode" : "Disabled",
                                                               "session_chap_mode" : "Disabled",
                                                               "iscsi_addresses" : [ "" ],
                                                               "data_network_latency" : "Low",
                                                               "_id" : "c5806950-7bdb-4d1b-a710-f518f6e09fc8",
                                                               "command_type" : "com.emc.cyclone.contexts.datamobility.commands.remotesystem.CreateRemoteSystemCommand",
                                                               "command_class_name" : "com.emc.cyclone.contexts.datamobility.commands.remotesystem.CreateRemoteSystemCommand",
                                                               "command_metadata" : {
                                                                 "REST-Request-ID" : "723fcf20-6aa5-4bb0-b1e3-b97cf2252e29",
                                                                 "httpQueryParams" : { },
                                                                 "isAutoAcknowledge" : true,
                                                                 "persisted" : true,
                                                                 "isDupe" : false
                                                               },
                                                               "routing_metadata" : {
                                                                 "source_location" : "CLUSTER_MASTER"
                                                               },
                                                               "executionLocation" : "CLUSTER_MASTER",
                                                               "command_state" : "RUNNING",
                                                               "priority" : "DEFAULT",
                                                               "is_cancellable" : false,
                                                               "is_async" : false,
                                                               "customauth" : "",
                                                               "userRole" : "Administrator",
                                                               "client_address" : "",
                                                               "user_name" : "",
                                                               "root_id" : "c5806950-7bdb-4d1b-a710-f518f6e09fc8",
                                                               "command_description" : "...",
                                                               "is_restartable" : true,
                                                               "is_encrypted" : true,
                                                               "is_internal" : false,
                                                               "resource_type" : "remote_system",
                                                               "canQueue" : true,
                                                               "retention_period" : 0,
                                                               "resource_action" : "create",
                                                               "work_unit_id" : "972e5c12-9920-44d6-822d-daad0a05c85c"
                                                             }

...

Mar 25 12:52:34 xxxxx-A control-path[95525]: [ERROR] [com.emc.cyclone.contexts.destinationcyclone.infrastructure.adapters.storage.xio.impl.XtremIOAdapterImpl|vert.x-eventloop-thread-2] [] XtremIO REST error response for REST API: /api/json/v3/types/clusters?cluster-name=&full=1∝=sys-psnt-serial-number∝=sys-sw-version∝=sys-state∝=sys-id∝=hardware-platform∝=obj-severity∝=chap-discovery-mode∝=chap-authentication-mode and XtremIO: xx.xx.xx.xx : io.vertx.ext.web.client.impl.HttpResponseImpl@5166a6ff
Mar 25 12:52:34 xxxxx-A control-path[95525]: [ERROR] [com.emc.cyclone.contexts.destinationcyclone.infrastructure.adapters.storage.xio.impl.XtremIOAdapterImpl|vert.x-eventloop-thread-2] [] getSystemDetails failed for XtremIO: 
                                                             Unable to get XtremIO cluster details [sys_not_found].
                                                                     at com.emc.cyclone.contexts.destinationcyclone.infrastructure.adapters.storage.xio.impl.XtremIOAdapterImpl.createAdapterException(XtremIOAdapterImpl.java:1350)
                                                                     at com.emc.cyclone.contexts.destinationcyclone.infrastructure.adapters.storage.xio.impl.XtremIOAdapterImpl.lambda$getSystemDetails$13(XtremIOAdapterImpl.java:340)
                                                                     at io.reactivex.internal.operators.single.SingleResumeNext$ResumeMainSingleObserver.onError(SingleResumeNext.java:73)
                                                                     at io.reactivex.internal.operators.single.SingleDoOnSuccess$DoOnSuccess.onError(SingleDoOnSuccess.java:65)
                                                                     at io.reactivex.internal.operators.single.SingleMap$MapSingleObserver.onError(SingleMap.java:69)
...

Motsvarande felmeddelande i XtremIO xms.log visar en lyckad inloggning med samma felmeddelande som vidarebefordras till PowerStore:
2022-03-25 12:53:34 - XmsLogger[13466:fd60::RSTe19a2a:RSTc0d68c] - INFO - context::auth:172 - User authentication successful. user: , IP: 
2022-03-25 12:53:34 - XmsLogger[13472:47a0::RSTa17440:RSTbf36d3] - INFO - context::auth:172 - User authentication successful. user: , IP: 
2022-03-25 12:53:34 - XmsLogger[13472:47a0::RSTa17440:RSTbf36d3] - ERROR - context::process_wrapper:285 - Caught exception in query process:
 
Traceback (most recent call last):
  File "xms/context.py", line 283, in process_wrapper
  File "xms/context.py", line 265, in actual_command
  File "xms/common_server.py", line 151, in execute_command
  File "xms/executor.py", line 825, in query
  File "xms/executor.py", line 852, in _query
  File "xms/models/mom/object_id.py", line 571, in get_system
RpcFault: 
2022-03-25 12:53:34 - XmsLogger[3746:99e6::RSTa17440] - ERROR - rest_server::handle_error:375 - rest_server error: Traceback (most recent call last):
  File "/xtremapp/xms/python27_env/lib/python2.7/site-packages/twisted/internet/defer.py", line 653, in _runCallbacks
    current.result = callback(current.result, *args, **kw)
  File "xms/executor.py", line 423, in command_cb_eb
RpcFault: 2022-03-25 12:53:34,872 - XmsLogger[13480:6b71::JESac59f1] - INFO - esrsve_tasks::run:174 - Sent SYR using MFT
 

Cause

Detta inträffar om namnet som anges i guiden för att lägga till fjärrsystem i PowerStore inte matchar det namn som konfigurerats på XtremIO-systemet.

image.png

Resolution

Använd det verkliga XtremIO-namnet i guiden.
Du hittar XtremIO-klusternamnet:
  • Använda XtremIO-webbgränssnittet, under Inventory > Clusters
  • Använda CLI med kommandot: xmcli (tech)> show-clusters

Additional Information

Importkrav och begränsningar visas i dokumentet Importing External Storage to PowerStorehttps://www.dell.com/powerstoredocs.

Om fjärrsystemet XtremIO rapporterar en fullständig dataanslutningsförlust efter att du har lagt till den i PowerStore, och du kan pinga iSCSI-portarna, kontrollera att anslutningen på både hanterings- och lagringsnätverket mellan XtremIO och PowerStore fungerar och att inloggningsuppgifterna är giltiga.
PowerStore använder det replikeringsmärkta nätverket för importer.


Om du måste ändra replikeringstaggen till ett annat nätverk tar du bort XtremIO-fjärrsystemet, ändrar replikeringstaggen och lägger sedan till det igen.

Affected Products

PowerStore 1000X, PowerStore 1000T, PowerStore 3000X, PowerStore 3000T, PowerStore 5000X, PowerStore 5000T, PowerStore 500T, PowerStore 7000X, PowerStore 7000T, PowerStore 9000T

Products

PowerStore 9000X
Article Properties
Article Number: 000198206
Article Type: Solution
Last Modified: 11 Apr 2022
Version:  1
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