PowerStore：将 XtremIO 添加为远程系统失败，sys_not_found
Summary: 将 Dell EMC XtremIO 作为数据导入的远程系统添加到 PowerStore 失败，并显示错误：无法获取 XtremIO 群集详细信息 [sys_not_found]。
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Symptoms
将 XtremIO 添加为用于数据导入的远程系统失败，并 显示错误sys_not_found。
XtremIO xms.log 上的相应错误消息显示成功登录，并显示转发到 PowerStore 的相同错误消息：
Mar 25 12:52:33 xxxxx-A control-path[95525]: xx [DATAMOBILITY] [INFO] [com.emc.cyclone.contexts.datamobility.services.remotesystem.CreateRemoteSystemAS|vert.x-eventloop-thread-0] [xx] Creating remote system: {
"create_remote_peer" : false,
"management_address" : "",
"name" : "",
"description" : "",
"remote_username" : "",
"type" : "XtremIO",
"discovery_chap_mode" : "Disabled",
"session_chap_mode" : "Disabled",
"iscsi_addresses" : [ "" ],
"data_network_latency" : "Low",
"_id" : "c5806950-7bdb-4d1b-a710-f518f6e09fc8",
"command_type" : "com.emc.cyclone.contexts.datamobility.commands.remotesystem.CreateRemoteSystemCommand",
"command_class_name" : "com.emc.cyclone.contexts.datamobility.commands.remotesystem.CreateRemoteSystemCommand",
"command_metadata" : {
"REST-Request-ID" : "723fcf20-6aa5-4bb0-b1e3-b97cf2252e29",
"httpQueryParams" : { },
"isAutoAcknowledge" : true,
"persisted" : true,
"isDupe" : false
},
"routing_metadata" : {
"source_location" : "CLUSTER_MASTER"
},
"executionLocation" : "CLUSTER_MASTER",
"command_state" : "RUNNING",
"priority" : "DEFAULT",
"is_cancellable" : false,
"is_async" : false,
"customauth" : "",
"userRole" : "Administrator",
"client_address" : "",
"user_name" : "",
"root_id" : "c5806950-7bdb-4d1b-a710-f518f6e09fc8",
"command_description" : "...",
"is_restartable" : true,
"is_encrypted" : true,
"is_internal" : false,
"resource_type" : "remote_system",
"canQueue" : true,
"retention_period" : 0,
"resource_action" : "create",
"work_unit_id" : "972e5c12-9920-44d6-822d-daad0a05c85c"
}
...
Mar 25 12:52:34 xxxxx-A control-path[95525]: [ERROR] [com.emc.cyclone.contexts.destinationcyclone.infrastructure.adapters.storage.xio.impl.XtremIOAdapterImpl|vert.x-eventloop-thread-2] [] XtremIO REST error response for REST API: /api/json/v3/types/clusters?cluster-name=&full=1∝=sys-psnt-serial-number∝=sys-sw-version∝=sys-state∝=sys-id∝=hardware-platform∝=obj-severity∝=chap-discovery-mode∝=chap-authentication-mode and XtremIO: xx.xx.xx.xx : io.vertx.ext.web.client.impl.HttpResponseImpl@5166a6ff
Mar 25 12:52:34 xxxxx-A control-path[95525]: [ERROR] [com.emc.cyclone.contexts.destinationcyclone.infrastructure.adapters.storage.xio.impl.XtremIOAdapterImpl|vert.x-eventloop-thread-2] [] getSystemDetails failed for XtremIO:
Unable to get XtremIO cluster details [sys_not_found].
at com.emc.cyclone.contexts.destinationcyclone.infrastructure.adapters.storage.xio.impl.XtremIOAdapterImpl.createAdapterException(XtremIOAdapterImpl.java:1350)
at com.emc.cyclone.contexts.destinationcyclone.infrastructure.adapters.storage.xio.impl.XtremIOAdapterImpl.lambda$getSystemDetails$13(XtremIOAdapterImpl.java:340)
at io.reactivex.internal.operators.single.SingleResumeNext$ResumeMainSingleObserver.onError(SingleResumeNext.java:73)
at io.reactivex.internal.operators.single.SingleDoOnSuccess$DoOnSuccess.onError(SingleDoOnSuccess.java:65)
at io.reactivex.internal.operators.single.SingleMap$MapSingleObserver.onError(SingleMap.java:69)
...
XtremIO xms.log 上的相应错误消息显示成功登录，并显示转发到 PowerStore 的相同错误消息：
2022-03-25 12:53:34 - XmsLogger[13466:fd60::RSTe19a2a:RSTc0d68c] - INFO - context::auth:172 - User authentication successful. user: , IP:
2022-03-25 12:53:34 - XmsLogger[13472:47a0::RSTa17440:RSTbf36d3] - INFO - context::auth:172 - User authentication successful. user: , IP:
2022-03-25 12:53:34 - XmsLogger[13472:47a0::RSTa17440:RSTbf36d3] - ERROR - context::process_wrapper:285 - Caught exception in query process:
Traceback (most recent call last):
File "xms/context.py", line 283, in process_wrapper
File "xms/context.py", line 265, in actual_command
File "xms/common_server.py", line 151, in execute_command
File "xms/executor.py", line 825, in query
File "xms/executor.py", line 852, in _query
File "xms/models/mom/object_id.py", line 571, in get_system
RpcFault:
2022-03-25 12:53:34 - XmsLogger[3746:99e6::RSTa17440] - ERROR - rest_server::handle_error:375 - rest_server error: Traceback (most recent call last):
File "/xtremapp/xms/python27_env/lib/python2.7/site-packages/twisted/internet/defer.py", line 653, in _runCallbacks
current.result = callback(current.result, *args, **kw)
File "xms/executor.py", line 423, in command_cb_eb
RpcFault: 2022-03-25 12:53:34,872 - XmsLogger[13480:6b71::JESac59f1] - INFO - esrsve_tasks::run:174 - Sent SYR using MFT
Cause
如果 PowerStore 的 添加远程系统 向导上提供的名称与 XtremIO 系统上设置的名称不匹配，则会发生这种情况。
Resolution
在向导中使用真实 XtremIO 的名称。
可以找到 XtremIO 群集名称：
可以找到 XtremIO 群集名称：
- 使用 XtremIO Web 界面，在 Inventory > Clusters 下
- 将 CLI 与命令配合使用： xmcli （tech）> show-clusters
Additional Information
导入要求和限制列在 https://www.dell.com/powerstoredocs 上的 将外部存储导入 PowerStore 文档中。
如果 XtremIO 远程系统在成功添加到 PowerStore 后报告完整的数据连接丢失，并且您可以 ping iSCSI 端口，请验证 XtremIO 和 PowerStore 之间的管理和存储网络上的连接是否正常工作，并且登录凭据有效。
PowerStore 使用复制标记的网络进行导入。
如果您必须将复制标记更改为其他网络，请删除 XtremIO 远程系统，更改复制标记，然后再次添加。
如果 XtremIO 远程系统在成功添加到 PowerStore 后报告完整的数据连接丢失，并且您可以 ping iSCSI 端口，请验证 XtremIO 和 PowerStore 之间的管理和存储网络上的连接是否正常工作，并且登录凭据有效。
PowerStore 使用复制标记的网络进行导入。
如果您必须将复制标记更改为其他网络，请删除 XtremIO 远程系统，更改复制标记，然后再次添加。
Affected Products
PowerStore 1000X, PowerStore 1000T, PowerStore 3000X, PowerStore 3000T, PowerStore 5000X, PowerStore 5000T, PowerStore 500T, PowerStore 7000X, PowerStore 7000T, PowerStore 9000TProducts
PowerStore 9000XArticle Properties
Article Number: 000198206
Article Type: Solution
Last Modified: 11 Apr 2022
Version: 1
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