PowerStore：新增 XtremIO，因為遠端系統無法使用 sys_not_found
Summary: 將 Dell EMC XtremIO 新增至 PowerStore 做為資料匯入的遠端系統失敗，並顯示錯誤：無法取得 XtremIO 叢集詳細資料 [sys_not_found]。
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Symptoms
新增 XtremIO 作為資料匯入的遠端系統失敗，並 顯示錯誤sys_not_found。
XtremIO xms.log 上的對應錯誤訊息顯示登入成功，並顯示相同的錯誤訊息，該錯誤訊息會轉送至 PowerStore：
Mar 25 12:52:33 xxxxx-A control-path[95525]: xx [DATAMOBILITY] [INFO] [com.emc.cyclone.contexts.datamobility.services.remotesystem.CreateRemoteSystemAS|vert.x-eventloop-thread-0] [xx] Creating remote system: {
"create_remote_peer" : false,
"management_address" : "",
"name" : "",
"description" : "",
"remote_username" : "",
"type" : "XtremIO",
"discovery_chap_mode" : "Disabled",
"session_chap_mode" : "Disabled",
"iscsi_addresses" : [ "" ],
"data_network_latency" : "Low",
"_id" : "c5806950-7bdb-4d1b-a710-f518f6e09fc8",
"command_type" : "com.emc.cyclone.contexts.datamobility.commands.remotesystem.CreateRemoteSystemCommand",
"command_class_name" : "com.emc.cyclone.contexts.datamobility.commands.remotesystem.CreateRemoteSystemCommand",
"command_metadata" : {
"REST-Request-ID" : "723fcf20-6aa5-4bb0-b1e3-b97cf2252e29",
"httpQueryParams" : { },
"isAutoAcknowledge" : true,
"persisted" : true,
"isDupe" : false
},
"routing_metadata" : {
"source_location" : "CLUSTER_MASTER"
},
"executionLocation" : "CLUSTER_MASTER",
"command_state" : "RUNNING",
"priority" : "DEFAULT",
"is_cancellable" : false,
"is_async" : false,
"customauth" : "",
"userRole" : "Administrator",
"client_address" : "",
"user_name" : "",
"root_id" : "c5806950-7bdb-4d1b-a710-f518f6e09fc8",
"command_description" : "...",
"is_restartable" : true,
"is_encrypted" : true,
"is_internal" : false,
"resource_type" : "remote_system",
"canQueue" : true,
"retention_period" : 0,
"resource_action" : "create",
"work_unit_id" : "972e5c12-9920-44d6-822d-daad0a05c85c"
}
...
Mar 25 12:52:34 xxxxx-A control-path[95525]: [ERROR] [com.emc.cyclone.contexts.destinationcyclone.infrastructure.adapters.storage.xio.impl.XtremIOAdapterImpl|vert.x-eventloop-thread-2] [] XtremIO REST error response for REST API: /api/json/v3/types/clusters?cluster-name=&full=1∝=sys-psnt-serial-number∝=sys-sw-version∝=sys-state∝=sys-id∝=hardware-platform∝=obj-severity∝=chap-discovery-mode∝=chap-authentication-mode and XtremIO: xx.xx.xx.xx : io.vertx.ext.web.client.impl.HttpResponseImpl@5166a6ff
Mar 25 12:52:34 xxxxx-A control-path[95525]: [ERROR] [com.emc.cyclone.contexts.destinationcyclone.infrastructure.adapters.storage.xio.impl.XtremIOAdapterImpl|vert.x-eventloop-thread-2] [] getSystemDetails failed for XtremIO:
Unable to get XtremIO cluster details [sys_not_found].
at com.emc.cyclone.contexts.destinationcyclone.infrastructure.adapters.storage.xio.impl.XtremIOAdapterImpl.createAdapterException(XtremIOAdapterImpl.java:1350)
at com.emc.cyclone.contexts.destinationcyclone.infrastructure.adapters.storage.xio.impl.XtremIOAdapterImpl.lambda$getSystemDetails$13(XtremIOAdapterImpl.java:340)
at io.reactivex.internal.operators.single.SingleResumeNext$ResumeMainSingleObserver.onError(SingleResumeNext.java:73)
at io.reactivex.internal.operators.single.SingleDoOnSuccess$DoOnSuccess.onError(SingleDoOnSuccess.java:65)
at io.reactivex.internal.operators.single.SingleMap$MapSingleObserver.onError(SingleMap.java:69)
...
XtremIO xms.log 上的對應錯誤訊息顯示登入成功，並顯示相同的錯誤訊息，該錯誤訊息會轉送至 PowerStore：
2022-03-25 12:53:34 - XmsLogger[13466:fd60::RSTe19a2a:RSTc0d68c] - INFO - context::auth:172 - User authentication successful. user: , IP:
2022-03-25 12:53:34 - XmsLogger[13472:47a0::RSTa17440:RSTbf36d3] - INFO - context::auth:172 - User authentication successful. user: , IP:
2022-03-25 12:53:34 - XmsLogger[13472:47a0::RSTa17440:RSTbf36d3] - ERROR - context::process_wrapper:285 - Caught exception in query process:
Traceback (most recent call last):
File "xms/context.py", line 283, in process_wrapper
File "xms/context.py", line 265, in actual_command
File "xms/common_server.py", line 151, in execute_command
File "xms/executor.py", line 825, in query
File "xms/executor.py", line 852, in _query
File "xms/models/mom/object_id.py", line 571, in get_system
RpcFault:
2022-03-25 12:53:34 - XmsLogger[3746:99e6::RSTa17440] - ERROR - rest_server::handle_error:375 - rest_server error: Traceback (most recent call last):
File "/xtremapp/xms/python27_env/lib/python2.7/site-packages/twisted/internet/defer.py", line 653, in _runCallbacks
current.result = callback(current.result, *args, **kw)
File "xms/executor.py", line 423, in command_cb_eb
RpcFault: 2022-03-25 12:53:34,872 - XmsLogger[13480:6b71::JESac59f1] - INFO - esrsve_tasks::run:174 - Sent SYR using MFT
Cause
如果 PowerStore 新增遠端系統 精靈上提供的名稱與 XtremIO 系統上設定的名稱不符，就會發生這種情況。
Resolution
使用精靈上真正的 XtremIO 名稱。
您可以找到 XtremIO 叢集名稱：
您可以找到 XtremIO 叢集名稱：
- 使用 XtremIO Web 介面，在清查>叢集下
- 使用命令 CLI：xmcli （tech） > show-clusters
Additional Information
匯入需求與限制列于 HTTPs://www.dell.com/powerstoredocs 上的「匯入外部儲存裝置至 PowerStore」檔中。
如果 XtremIO 遠端系統在成功新增到 PowerStore 後回報資料連線完全中斷，而且您可以 ping iSCSI 埠，並確認 XtremIO 和 PowerStore 之間的管理和儲存網路連線是否正常運作，而且登入認證有效。
PowerStore 使用複製標記的網路匯入。
如果您必須將複寫標籤變更為不同的網路，請移除 XtremIO 遠端系統，變更複寫標籤，然後再次新增。
如果 XtremIO 遠端系統在成功新增到 PowerStore 後回報資料連線完全中斷，而且您可以 ping iSCSI 埠，並確認 XtremIO 和 PowerStore 之間的管理和儲存網路連線是否正常運作，而且登入認證有效。
PowerStore 使用複製標記的網路匯入。
如果您必須將複寫標籤變更為不同的網路，請移除 XtremIO 遠端系統，變更複寫標籤，然後再次新增。
Affected Products
PowerStore 1000X, PowerStore 1000T, PowerStore 3000X, PowerStore 3000T, PowerStore 5000X, PowerStore 5000T, PowerStore 500T, PowerStore 7000X, PowerStore 7000T, PowerStore 9000TProducts
PowerStore 9000XArticle Properties
Article Number: 000198206
Article Type: Solution
Last Modified: 11 Apr 2022
Version: 1
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