PowerProtect: Backup OpenShift K8s Using Different Interface

Summary: Unable to Backup PersistentVolumeClaims (PVC), backup returned with an error

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

Environment: PowerProtect Data Manager 19.16
OpenShift Cluster:  4.14
OADP Version: 1.27

Backups fail with different codes (ABK0018 and ABK0002) after configuring the new OpenShift K8s Cluster.

"PVC backup returned with an error Unable to backup PVC 'pvc-mysql-0'  BackupPvSessions completed with errors: Unable to open DD Boost connection to PowerProtect DD System host "DD_IP":  [5203] The call timed out"

OpenShift runs using different interfaces and IP networks.

One of them is in the same network as Data Domain and PowerProtect Data Manager.

The second interface is running in a network without access to PowerProtect Data Manager-DataDomain.

In OpenShift K8s, you must create a Network Attachment Definition (NAD) using the interface in the same network as Data Domain and PowerProtect Data Manager. In this example, use eno12409np1 as interface

apiVersion: k8s.cnicncf.io/v1 [k8s.cni.cncf.io]
kind: NetworkAttachmentDefinition
Metadata:
  Name: eno12409np1-network
Spec:
  Config: '{
    "cniVersion": "0.3.1",
    "type": "macvlan",
    "Active": "eno12409np1",
    "mode": "bridge",
    "ipam": {
      "type": "host-local",
      "subnet": network_subnet_dd_ppdm/mask [network_subnet_dd_ppdm]",
      "rangeStart": "192.168.10.10",
      "rangeEnd": "192.168.10.50",
      "routes": [{"dst": "0.0.0.0/0 [0.0.0.0]"}],
      "gateway": "192.168.10.1"
    }
  }'


Modify the PowerProtect and Velero deployment adding the network definition Annotations:
k8s.v1.cni.cncf.io/networks [k8s.v1.cni.cncf.io]: eno12409np1-network

Add the same information in PowerProtect Data Manager K8s Cluster (Edit > Advanced Options)


Advanced options 

 

In each configuration, add the information for YAML using the format:

    spec:
    template:
    metadata:
    annotations:
    k8s.v1.cni.cncf.io/networks: kube-system/macvlan-conf
    spec:
    dnsConfig:
    nameservers: - "10.235.95.21" ## Customer DNS
    searches:
    - "domain.local.customre"


    Run a Verify and Save.

    After all the changes, run a Discovery and perform a new backup.

    Article Properties
    Article Number: 000225761
    Article Type: How To
    Last Modified: 16 Jan 2026
    Version:  3
    Find answers to your questions from other Dell users
    Support Services
    Check if your device is covered by Support Services.