Data Protection Advisor Active Jobs Report Showing No Data for PPDM When Backup Jobs are Running
Summary: Active Jobs report shows that "No results found" for PowerProtect Data Manager when backup is running.
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Symptoms
Backup jobs are running and active on the PowerProtect Data Manager server.
Selecting PowerProtect Data Manager as scope when running the Active Jobs report, displays "No results found."
Data collection is running successfully and up to date.
Running the report in debug, displays the following:
Selecting PowerProtect Data Manager as scope when running the Active Jobs report, displays "No results found."
Data collection is running successfully and up to date.
Running the report in debug, displays the following:
2024-02-22 05:24:38,621 DEBUG [com.emc.dpa.reportengine.ComplexReportItem] (Backup Active Jobs:d11204a7-bbc0-4556-bc58-36272b484cac) evaluateReportItem. dsName=Backup Job Status
2024-02-22 05:24:38,628 DEBUG [com.emc.dpa.reportengine.ComplexReportItem] (Backup Active Jobs:d11204a7-bbc0-4556-bc58-36272b484cac) Not found in cache The result returned:
2024-02-22 05:24:38,652 DEBUG [com.emc.dpa.reportengine.ComplexReportItem] (Backup Active Jobs:d11204a7-bbc0-4556-bc58-36272b484cac) Got data from the data source. 2024-02-22 05:24:38,652 DEBUG [com.emc.dpa.reportengine.ComplexReportItem] (Backup Active Jobs:d11204a7-bbc0-4556-bc58-36272b484cac) result status: 0 2024-02-22 05:24:38,652 DEBUG [com.emc.dpa.reportengine.ComplexReportItem] (Backup Active Jobs:d11204a7-bbc0-4556-bc58-36272b484cac) result message: null
Cause
This report is working as designed.
The current Data Protection Advisor (DPA) implementation and design does not support the Active Jobs for PowerProtect Data Manager end point. DPA never supported Active Jobs for PowerProtect Data Manager end point.
The current Data Protection Advisor (DPA) implementation and design does not support the Active Jobs for PowerProtect Data Manager end point. DPA never supported Active Jobs for PowerProtect Data Manager end point.
Resolution
A Request for Feature Enhancement (RFE) to be submitted.
Article Properties
Article Number: 000224181
Article Type: Solution
Last Modified: 08 Nov 2025
Version: 2
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