Dell Display and Peripheral Manager: Volume Suddenly Increases to 100 Percent

Summary: This article offers guidance on addressing issues in which the volume may unexpectedly increase to 100 percent after installing Dell Display and Peripheral Manager (DDPM).

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

While using your computer, the volume may intermittently increase to 100 percent. This issue does not happen when the DDPM is deactivated or uninstalled.

Affected Versions:

  • DDPM version 2.1.0.20
  • DDPM version 2.1.0.23

Cause

An issue has been identified in the audio implementation of DDPM.

Resolution

Dell Display and Peripheral Manager Version 2.1.0.24

Dell has added a solution in DDPM version 2.1.0.24, ensure that your DDPM application is updated to the latest version.

How to update DDPM:

  1. Launch the DDPM application.
  2. In the upper right corner, select the Gear Icon Dell Display and Peripheral Manager Gear Icon
  3. Go to the Updates section and the update for the DDPM or any other devices would be listed there.
    Dell Display and Peripheral Manager, Settings, Update Section


How to check your DDPM version:

  1. Launch the DDPM application.
  2. In the upper right corner, select the Gear Icon Dell Display and Peripheral Manager Gear Icon
  3. Go to the About section to check the current version of DDPM.
    Dell Display and Peripheral Manager, Settings, About Section

For information regarding administrators and remote updates, consult the DDPM Administration Guide.

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Affected Products

Dell Display and Peripheral Manager
Article Properties
Article Number: 000348341
Article Type: Solution
Last Modified: 29 Jul 2025
Version:  2
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