How to Enable the AI Camera After Reinstalling Windows on an Inspiron 16 5645

Summary: Information about getting the AI Camera to work on the Inspiron 16 5645 after a Windows reinstall.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

The AI camera on the Inspiron 16 5645 may no longer function after a Windows reinstall. The advanced features like "Automatic Framing," "Eye contact" and "Background Blur" will no longer be available.

Cause

This behavior is caused by missing drivers and software.

Resolution

Install Drivers and Microsoft Visual C++

To get the AI camera advanced features back, install the following drivers and software. It is recommended to install them in the order listed below.

  1. AMD Radeon 740M/780M Graphics Driver (Under the Video category)
  2. Generic Software Component (Under the Video category)
  3. Microsoft Windows Studio Effects Driver (Under the Application category)
  4. Camera AI Effect Opt-in Driver (Under the Camera category)
  5. Microsoft Visual C++, you can install it using one of the following methods.
    1. Download Microsoft Visual C++ from the Microsoft website. Microsoft Visual C++ Redistributable Latest Supported Downloads This hyperlink is taking you to a website outside of Dell Technologies.
    2. Install the Dell Optimizer application (the app integrates with Microsoft Visual C++) from the Dell Website.

Back to Top

Affected Products

Inspiron 16 5645
Article Properties
Article Number: 000316062
Article Type: Solution
Last Modified: 15 Sept 2025
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.