PowerEdge: NVIDIA HGX H100 Baseboard update may fail when running it using the iDRAC
Summary: NVIDIA HGX H100 Baseboard firmware Dell update package (DUP) update may fail when running firmware update operation using the iDRAC. By design, the GPU Baseboard information is not listed on the iDRAC inventory screen when the system is powered OFF. This causes the firmware DUP installation to fail the inventory check. ...
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Symptoms
NVIDIA HGX H100 Baseboard firmware DUP update may fail when running firmware update operation by iDRAC. By design, the GPU Baseboard information is not listed on the iDRAC inventory screen when the system is powered OFF. This causes the firmware DUP installation to fail the inventory check.
Below is an example of iDRAC firmware inventory when the system is Powered ON and has an HGX H100 GPU installed.
Highlighted is what the HGX H100 firmware inventory components should look like for a successful Baseboard DUP installation.
Figure 1: iDRAC Firmware Inventory
Cause
By design the GPU Baseboard information is not listed on the iDRAC inventory screen when the system is powered OFF.
Resolution
By design, the GPU Baseboard information is not listed on the iDRAC inventory screen when the system is powered OFF.
To resolve this issue, power ON the server and then perform the GPU Baseboard firmware installation using the iDRAC.
Affected Products
iDRAC9, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680Article Properties
Article Number: 000209912
Article Type: Solution
Last Modified: 05 Mar 2025
Version: 2
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