Enabling Built-In Camera on Dell P3424WEB, P2424HEB, and P2724DEB Monitors

Summary: Customers may contact Dell because the integrated camera is nonfunctional.

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Symptoms

Affected Products:

  • Dell P3424WEB Monitor
  • Dell P2424HEB Monitor
  • Dell P2724DEB Monitor

Cause

The camera not being activated properly may be the cause of this issue.

Resolution

  1. Remove the sticker attached to the camera.
  2. Twist the camera mechanism counterclockwise to open the camera shutter.
    How to properly activate camera

Affected Products

Dell P2424HEB, Dell P2724DEB, Dell P3424WEB
Article Properties
Article Number: 000218877
Article Type: Solution
Last Modified: 17 Apr 2025
Version:  5
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