Dell Storage Products: How to find a serial number, product ID, or Product Serial Number Tag

Summary: This article describes how to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

This article covers Dell Storage and Data Protection Products only!

For assistance locating the service tags for Dell products not listed below, see the Dell Support web page.

This article serves as a primary list for the articles on how to find the serial number, product ID, or PSNT that is required to open a hardware product service request (SR) or support case.

Software-only product cases may be opened through the Site ID or UCID on Online Support or by calling support with your site ID or UCID.
 

Table 1. Product Serial Number Tag (PSNT) or Service tag
Product KB
Avamar (Serial Number) Avamar: How to find the serial number of a physical Avamar Node.
Centera Centera: How to determine the serial number of a Centera.  
Connectrix - B-Series (BRC or BRCA) switches Connectrix: How to find a DELL EMC Connectrix switch serial number.
Connectrix - MDS-Series switches Connectrix: How to find a DELL EMC Connectrix switch serial number.
Cloud-Tiering Appliance  CTA: How to determine the serial number of a CTA.
Data Domain Data Domain: How to find the Service Tag and Serial Number
DLm Disk Library for mainframe (DLm): How to find the Serial Number of a DLm.
Elastic Cloud Storage (ECS) ECS: How to find out the serial number of an ECS.
Integrated Data Protection Appliance (IDPA) IDPA: How to find basic system information, Serial number, and Service tag.
Isilon (OneFS 6.x to 8.x) PowerScale: Isilon: How to find serial numbers for PowerScale/Isilon nodes.
PowerStore PowerStore: Where can I find the service tag?
PowerVault ME4 PowerVault ME4: How to find the Dell service tag.
PowerVault ME5 ME5: How to locate the PowerVault enclosure service tag.
RecoverPoint RecoverPoint: How to Get Serial Numbers from RPAs
VNX  VNX1/VNX2: How to find the serial number on a VNX array (User Correctable)
VNXe VNXe: How to find Serial Number on VNXe array (User correctable)
VPLEX Dell EMC VPLEX: How to determine or find the correct serial number of a VPLEX instance.
VxRail Dell VxRail: How to find the product-serial number tag of a node
XtremIO XtremIO: How to find the serial number of an XtremIO array.


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Affected Products

VxRail, Atmos, Disk Library, ECS, Isilon, Symmetrix, VMAX, VPLEX, XtremIO, PowerStore, ME Series
Article Properties
Article Number: 000021638
Article Type: How To
Last Modified: 05 Jun 2026
Version:  21
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