PowerProtect Data Manager: Command get_dd_mtree_credential.py Produces No Output

Summary: This article identifies a case where the script get_dd_mtree_credential.py does not produce any output because it was accidentally zero'ed out.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

PowerProtect Data Manager (PPDM) command get_dd_mtree_credential.py <mtree> produces no output.

For example:   
cd /usr/local/brs/puppet/scripts

./get_dd_mtree_credential.py mtree
/usr/local/brs/puppet/scripts>

Cause

The script get_dd_mtree_credential.py was accidentally zero'ed out. 
ls -ltr 
...
-rwxr-x--- 1 admin app       0 Sep 18 11:16 get_dd_mtree_credential.py
...

Resolution

  1. Contact PowerProtect Data Manager support to get a copy of the script.
  2. Copy the script to directory /usr/local/brs/puppet/scripts.
  3. Run the following command: 
chmod 755 get_dd_mtree_credential.py.
chown admin:app get_dd_mtree_credential.py.

Affected Products

PowerProtect Data Manager

Products

PowerProtect Data Manager, PowerProtect X400 Appliance, PowerProtect Software
Article Properties
Article Number: 000046360
Article Type: Solution
Last Modified: 16 May 2022
Version:  3
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