AppSync does not support Clone Re-linking on VMAX 3 if previous copy is mounted and the rotation is set to 1

Summary: AppSync cannot re-link to a mounted target device.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms



AppSync supports re-linking for SnapVX Clones on VMAX 3. 

However this is not supported when an existing Clone Copy is mounted and the rotation is set to 1.

Cause

AppSync cannot re-link to a mounted target device.

Resolution

Set the rotation to 2 copies or more. 
This should ensure another copy is available and assuming it is not mounted, it will be used for re-linking. 

Alternatively, unmount the existing copy manually before running the service plan.

Affected Products

Enterprise Storage
Article Properties
Article Number: 000052337
Article Type: Solution
Last Modified: 31 Jan 2025
Version:  3
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