Connectrix B-Series: C3 TX on ISL’s, when ISL R_RDY Mode turned on and HP 3PAR storage in the environment with IOCTL messages turned on

Summary: Connectrix B-Series: C3 TX discards logging on ISL’s, when ISL R_RDY Mode turned on and HP 3PAR storage in the environment with IOCTL messages turned on

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Symptoms



Impact:
C3 TX discards, listed on the ISL ports in porterrshow and the errdump.


Environment:
EMC Hardware: Connectrix DS-6505B
EMC Hardware: Connectrix DS-6510B
EMC Hardware: Connectrix DS-6520B
EMC Hardware: Connectrix MP-7840B
EMC Hardware: Connectrix ED-8510-4B
EMC Hardware: Connectrix ED-8510-8B

Problem:
Class 3 TX discards reported on ISL s when ISL_R_RDY is turned on and HP 3PAR storage is in the environment with the IOCTL switch turned to default. (0) When  VC Link Init  is in use, no C3 discards are observed.

Porterrshow show C3 TX discards. No other TX discards reported in the fabric, except on the ISL s.

Errdump:
[MAPS-1002], 9666, SLOT 6 | FID 128, ERROR, ED-8510,   E-Port 1/0, Condition=ALL_E_PORTS(C3TXTO/min>10)
 

Cause

This is a two part problem.

I.    When  ISL_R_RDY  is turned on, on the ISL s (Can be seen in the portcfgshow command.) All traffic is collapsed into one channel and no VC (Virtual Channels) on the ISL are used. This means that all traffic, including internal switch management traffic (F_class traffic) is mixed up with normal data traffic and also using the same credits as normal data traffic.
When  VC Link Init  is used, it uses Brocade proprietary method of separating Switch management traffic (F_class traffic)  from the data traffic. In  VC Link Init  mode the data VCs are separated in VC s 2 -5 (no QoS), and the switch management traffic  uses a separate VC, (VC 0) not interfering with the Data VC s were the discards were being observed.

II.    HP 3PAR storage has been seen flooding the management server (FFFFFA) with large numbers of queries that require those request to be transmitted across the ISL s. When  ISL_R_RDY  is turned on, these thousands of requests will use the collapsed path as described above, using the same bb credits and causing  credit shortage on the link, causing the frames to be discarded.

Resolution

Fix: 
If proven by the using the workarounds mentioned below, customer needs to open a SR with HP, and investigate the problem.

Workaround:
There are 2 option for the workaround.
I.    Use  VC Link Init  mode on the ISL s instead of the  ISL_R_RDY . Note that this is not always possible, if DWDM is in use and the DWDM vendor is not able to use  VC Link Init  mode.
II.    On the HP 3Par storage, HP needs to run some script, and one of the option in that script is to turn of fabric_ioctl, by changing the parameter of the setting skip_fabric_ioctls  from Default: 0 to  1 ( 0 = off, 1= on) 
Unknown of any other cofiguration settings in the script which change the configuration on the 3PAR storage to stop the excessive queries. 
Customer needs to contact HP for further assistance.

Affected Products

Connectrix

Products

Connectrix, Connectrix DS-300B, Connectrix DS-5100B, Connectrix DS-5300B, Connectrix DS-6505B, Connectrix DS-6510B, Connectrix DS-6520B, Connectrix DS-6610B, Connectrix DS-6620B, Connectrix ED-DCX6-4B, Connectrix ED-DCX6-8B, Connectrix ED-DCX8510-8B , Connectrix MP-7840B ...
Article Properties
Article Number: 000059739
Article Type: Solution
Last Modified: 29 Jul 2025
Version:  5
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