ViPR SRM Unity arrays discovery failure

Summary: ViPR SRM Unity arrays discovery failure

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Made LDAP setting changes on the Unity array

Unity arrays discovery using operator account failed with errors. This was working fine prior to recent LDAP setting changes on the Unity array. When switching to local account it works again.

Test result
 
Displaying results from test ran at Oct 28, 2019 10:20:04 AM
Execution steps
Testing management connectivity (open port)
Testing public API
Testing authentication
Tests completed WITH ERROR(S). See details in full result.
Click to show/hide the full result
line 53: fail: command returned with a non-zero status (status: 1) !

Testing Unity/VNXe2 configuration
>>>INFO: Initial SSL connection succeeded.
>>>INFO: API version ok: 9.0
>>>ERROR: Unity script returned an error: source: command returned with a non-zero status (status: 1) !

line 64: json2xml: command returned with a non-zero status (status: 1) !

Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null')
at [Source: com.watch4net.script.core.util.Pipeline$PipelineReader@49363232; line: 4, column: 2]

Cause

The  unexpected character error was caused by this system popup message in Unisphere. 
Note: Try to log into Unisphere with operator account to reveal this popup message.

kA23a000000GFTwCAO_1_0

 

Resolution

Review and correct your most recent LDAP setting changes made on the Unity array. If necessary, open an SR with Unity team for further assistance.
Article Properties
Article Number: 000165445
Article Type: Solution
Last Modified: 30 May 2024
Version:  4
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