PowerFlex VMware SDC getting disconnected frequently
Summary: SDCs getting disconnected frequently
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Symptoms
SDCs getting disconnected frequently
2019-09-09 12:16:36.001 SDC_DISCONNECTED_FROM_SDS_IP WARNING SDC Name: SDC1NAME; ID: 30fb52a100000001 disconnected from the IP address XX.XX.XX.XX of SDS SDSNAME1; ID: 0d12245d00000001 2019-09-09 12:16:36.001 SDC_DISCONNECTED_FROM_SDS_IP WARNING SDC Name: SDC1NAME; ID: 30fb52a100000001 disconnected from the IP address XX.XX.XX.XX of SDS SDSNAME2; ID: 0d12245e00000002 2019-09-09 12:16:36.001 SDC_DISCONNECTED_FROM_SDS_IP WARNING SDC Name: SDC1NAME; ID: 30fb52a100000001 disconnected from the IP address XX.XX.XX.XX9 of SDS SDSNAME3; ID: 0d12245f00000003 2019-09-09 12:16:36.001 SDC_DISCONNECTED_FROM_SDS_IP WARNING SDC Name: SDC1NAME; ID: 30fb52a100000001 disconnected from the IP address XX.XX.XX.XX of SDS SDSNAME4; ID: 0d12246000000004 2019-09-09 12:16:37.390 SDC_DISCONNECTED_FROM_SDS_IP WARNING SDC Name: SDC2NAME; ID: 30fb52a000000000 disconnected from the IP address XX.XX.XX.XX of SDS SDSNAME5; ID: 0d12245c00000000 2019-09-09 12:16:37.390 SDC_DISCONNECTED_FROM_SDS_IP WARNING SDC Name: SDC2NAME; ID: 30fb52a000000000 disconnected from the IP address XX.XX.XX.XX of SDS SDSNAME1; ID: 0d12245d00000001 2019-09-09 12:16:37.390 SDC_DISCONNECTED_FROM_SDS_IP WARNING SDC Name: SDC2NAME; ID: 30fb52a000000000 disconnected from the IP address XX.XX.XX.XX of SDS SDSNAME2; ID: 0d12245e00000002
Cause
Delay in failback when uplinks restored
Resolution
VMware support suggested introducing a delay in failback when uplinks restored to allow switches to fully boot and be fully ready to forward frames before ESXi switches back to using both NICs.
That setting (Net.TeamPolicyUpDelay) is under advanced system settings:
The default is (as seen in the screenshot) 100 ms, and we tested with 30 s of delay. (Maximum value that can be set is 6 Minutes (600000 ms)
Customer may set that higher, but with the fact that. No SDC->SDS disconnects occurred in this configuration, it is clear that the workaround is successful.
Article Properties
Article Number: 000165619
Article Type: Solution
Last Modified: 09 Sept 2025
Version: 6
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