Avamar: Deploying proxies using Proxy Deployment Manager fails, "Error deploying proxy"

Summary: Avamar: Deploying proxies using Proxy Deployment Manager fails, "Error deploying proxy"

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms



Deploying proxies using Proxy Deployment manager fails with Error deploying proxy.

kA2j0000000fzPZCAY_3_0

Cause

The communication between the Avamar Utility node and the ESX on which the proxy will be deployed on port 443 is blocked.

From deploymanager.log under /data01/avamar/var/log/vcs/ /tmp/proxydeploy/vcs/

2016-05-15T21:57:10.329-0700 TRACE [cTaskExecutor-4][ impl.ConnectionManagerService# closeTicket]: Closing connection manager ticket: ...6c4657958ef8
2016-05-15T21:57:12.503-0700 TRACE [Thread-22 ][ util.VcConnection# keepAlive]: Keep-aliving VC session
2016-05-15T21:57:12.504-0700 TRACE [Thread-22 ][ impl.ConnectionManagerService# sendKeepAlive]: Keep-alive connection manager session: ...0de2820e9fc9
2016-05-15T21:57:12.611-0700 DEBUG [Thread-23 ][ worker.TaskWorker# updateProgress]: Updating task progress: 0
2016-05-15T21:57:12.616-0700 DEBUG [Thread-23 ][ events.VCSEvent# send]: Sending event: template: org.springframework.amqp.rabbit.core.RabbitTemplate@59074829 com.emc.avamar.vmware.vcs.deploymanager.deploy.status_event: com.emc.avamar.vmware.events.VCSEvent@2bf66009
2016-05-15T21:57:13.559-0700 ERROR [pool-8-thread-2][ worker.DeployWorker# run]: Error deploying proxy
java.net.ConnectException: Connection timed out

at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.security.ssl.SSLSocketImpl.connect(Unknown Source)
at sun.security.ssl.BaseSSLSocketImpl.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.<init>(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.New(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(Unknown Source)
at com.emc.avamar.vmware.deploymanager.worker.DeployWorker.uploadVmdkFile(DeployWorker.java:917)
at com.emc.avamar.vmware.deploymanager.worker.DeployWorker.run(DeployWorker.java:340)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Resolution

Allow the communication between Avamar server and the ESXi hosts on port 443 as mentioned in Avamar for VMware user guide for version 7.3 (This info is not stated in the guide for version 7.2 however it is also required for this version)

kA2j0000000fzPZCAY_2_0

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000170718
Article Type: Solution
Last Modified: 13 Mar 2025
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.