PowerEdge: How to generate a vSphere Tanzu Diagnostic Support Bundle and Log Locations

Summary: This article describes how to gather the necessary log files to troubleshoot a vSphere Tanzu issue.

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Instructions

The vSphere Tanzu support bundle includes the following files:

  • vCenter Server support bundle (vc-support)
  • Support bundle for each control plane VM
  • kube_instance_detail.txt file

Generating a vSphere Tanzu Support Bundle

  1. Log in to the vSphere HTML5 client
  2. Click Workload Management

workload management

 

  1. On the Workload Management page, click Clusters
  2. Select the radial dial next to the cluster that you are needing logs from
  3. Click Export Logs

export logs 

 

  1. Choose where you would like them saved on your workstation and click OK

saving logs

 

 

Log Locations Helpful for Troubleshooting vSphere Tanzu Issues


vCenter: 


  
/var/log/vmware/wcp/wcpsvc.log

  
Main vSphere Tanzu service log

  
Interfaces with the control plane VMs

  
 

  

  
/var/log/vmware/wcp/nsxd.log

  
Nsxd service used to interface with NSX-T Data Center


  

  
/var/log/vmware/content-library/cls.log

  
Content Library Service

  
Used with Harbor and Tanzu Kubernetes Grid (TKG) cluster deployments

  
 

  

  
 

  
ESXi:

  
/var/log/spherelet.log

  
Spherelet component log (logs API transactions from Kubernetes)

  
 

  
/var/log/hostd.log

  
ESXi hostd component log

  
 

  
Control Plane: 

  
/var/log/vmware-imc/configure-wcp.log

  
Initial configuration of the control plane VM

  
 

  
/var/log/vmware-imc/toolsDeployPkg.log

  
Customization of the control plane VM

                
Additional Information

        
How to collect a diagnostic log bundle from a Tanzu Kubernetes Cluster




        

        
        
Affected Products

        C Series, HS Series, Modular Infrastructure, Rack Servers, Tower Servers, XE Servers, XR Servers, OEM Server Solutions, VMware ESXi 7.x, VMware ESXi 8.x, VMware OEM Products with ProSupport







                        

                            

    

        

            

                
                    
 Article Properties

                
            

            

                

                        
Article Number: 000187022

                

                
                

                        
Article Type: How To

                

                

                        
Last Modified: 12 Nov 2025


                

                    

                            
Version:  4

                    


            


        

    

    

        

            

                
                    
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