PowerStore: Unexpected internal software module restart may occur

Summary: An unexpected internal software module restart may occur on the primary node of a PowerStore cluster.

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Symptoms

An alert of IO is not ready on the node may be displayed within PowerStore Manager.

This alert may be seen on clusters running the following PowerStoreOS versions:
  • PowerStoreOS 2.0.0.0-1371720
  • PowerStoreOS 2.0.0.0-1376722
  • PowerStoreOS 2.0.0.0-1397847
  • PowerStoreOS 2.0.1.0-1452126
If observed, the alert may be raised and automatically cleared from the cluster in a few minutes.

The alert may be sent to any configured system notification channels such as SMTP or SNMP.

Cause

An internal software module restarted due to an accumulation of soft errors.
PowerStore services remain online and operational during the software module restart. 

Resolution

This issue is fixed in PowerStoreOS 2.0.1.1-1471924.

Affected Products

PowerStore, PowerStore 1000X, PowerStore 1000T, PowerStore 3000X, PowerStore 3000T, PowerStore 5000X, PowerStore 5000T, PowerStore 500T, PowerStore 7000X, PowerStore 7000T

Products

PowerStore 9000X, PowerStore 9000T
Article Properties
Article Number: 000191594
Article Type: Solution
Last Modified: 11 May 2026
Version:  8
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