Latitude 7320 Detachable Turning Keyboard 360 Degrees Causes System to Enter Sleep
Summary: This article provides information about Latitude 7320 Detachable turning keyboard 360° causes computer to enter sleep.
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Symptoms
Latitude 7320 Detachable Turning Keyboard 360° Causes System to Enter Sleep
Dell Latitude 7320 Detachable unexpectedly goes to sleep when turning the keyboard 360° to use the computer as a tablet.
Cause
This is expected behavior when the keyboard is turned around with tension on the connector to the computer as shown in figure 1. The magnet in the keyboard that usually triggers the sleep closing the lid in clamshell mode affects the same sensor but on the back.
(Figure 1. Keyboard turned 360°)
Resolution
Turning the keyboard with such tension is not supported as it almost disconnects the keyboard from the computer and may damage the keyboard-internal cable.
The keyboard can be turned over without such tension, that is, folding it next to the active pen rest like shown in figure 2 and 3.
(Figure 2 Keyboard turned over)
(Figure 3 Keyboard turned over)
Affected Products
Latitude 7320 DetachableArticle Properties
Article Number: 000197090
Article Type: Solution
Last Modified: 19 Apr 2025
Version: 3
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