Dell APEX Cloud Platform: event code:0500BAT0004
Summary: Dell APEX Cloud Platform: event 0500BAT0004 The system board battery is absent.
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Symptoms
The iDRAC error code is BAT0004 and the event 0500BAT0004 is present
Cause
System settings may be preserved if input power is not removed from_x000D_
the power supplies.
the power supplies.
Resolution
Please follow the KB 000210742 https://www.dell.com/support/kbdoc/000210742 to look up the details of the event and recommended actions.
Affected Products
APEX Cloud Platforms Solution OfferingsArticle Properties
Article Number: 000208434
Article Type: Solution
Last Modified: 22 May 2026
Version: 3
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