VCF on VxRail: A atualização falhou no nó devido a um erro da versão do VIB do NSX-T

Summary: A Atualização do VxRail falhou no nó devido a um erro da versão do VIB do NSX-T.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Falha na atualização do VCF no VxRail quando atinge a parte da atualização do VxRail manager.

Versão de origem: VCF no VxRail 4.5.2
Versão pretendida: Mensagem de Falha do VCF no VxRail 5.0

do SDDC Manager:
VxRail component upgrade failed with error [vxrail updateUpgradeProgress] VxRail Upgrade returned status as Failure : Failure occurred while running an upgrade for bundle: D1JM1_VxRail-8.0.200-Composite-Upgrade-Slim-Package-for-7.0.x.zip. The error message: {"VIB": {"Message": " [DependencyError] On platform embeddedEsx, VIB VMware_bootbank_nsx-esx-datapath_3.2.3.1.0-7.0.22104635 requires esx-base << 7.1, but the requirement cannot be satisfied within the ImageProfile. Please refer to the log file for more details.", "Success": false}} ..

Error: Unexpected failure during upgrade. Check lcm-web.log or lcm.log. Details: PartnerUpgradeActionDetail(action=Failure occurred while running an upgrade for bundle: D1JM1_VxRail-8.0.200-Composite-Upgrade-Slim-Package-for-7.0.x.zip., message=Failure occurred while running an upgrade for bundle: D1JM1_VxRail-8.0.200-Composite-Upgrade-Slim-Package-for-7.0.x.zip. The error message: {"VIB": {"Message": " [DependencyError] On platform embeddedEsx, VIB VMware_bootbank_nsx-esx-datapath_3.2.3.1.0-7.0.22104635 requires esx-base << 7.1, but the requirement cannot be satisfied within the ImageProfile. Please refer to the log file for more details.", "Success": false}} .)ERROR:PartnerUpgradeActionDetail(action=Unexpected failure during upgrade. Check lcm-web.log or lcm.log., message=Upgrade failed. Unexpected failure during upgrade. Check lcm-web.log or lcm.log.)

Erro do plug-in do VxRail:
Failure occurred while running an upgrade for bundle: D1JM1_VxRail-8.0.200-Composite-Upgrade-Slim-Package-for-7.0.x.zip. The error message: {"VIB": {"Message": " [DependencyError] On platform embeddedEsx, VIB VMware_bootbank_nsx-esx-datapath_3.2.3.1.0-7.0.22104635 requires esx-base << 7.1, but the requirement cannot be satisfied within the ImageProfile. Please refer to the log file for more details.", "Success": false}} .
Upgrade failed. Unexpected failure during upgrade. Check lcm-web.log or lcm.log.
Upgrade preparation finished on ESXi host: <esxi fqdn>
Upgrade preparation is in progress on ESXi host:  <esxi fqdn>
Dell iSM for vSphere 7 upgrade is in progress on ESXi host:  <esxi fqdn>

lcm-web.log:
2024-03-11 19:24:46,859 ERROR [LCM] [lcm-node-0] c.v.l.c.b.BatchUpgrade [BatchUpgrade.java:1418] Attempt 2/3 of vSAN access exception. but failed with error:com.vce.lcm.exception.LCMInternalException: {"VIB": {"Message": " [DependencyError] On platform embeddedEsx, VIB VMware_bootbank_nsx-esx-datapath_3.2.3.1.0-7.0.22104635 requires esx-base << 7.1, but the requirement cannot be satisfied within the ImageProfile. Please refer to the log file for more details.", "Success": false}}

2024-03-11 19:24:49,013 INFO [LCM] [lcm-node-0] c.d.v.l.d.p.i.MysticClusterReaderDO [MysticClusterReaderDO.java:200] type: STRETCHED CLUSTER
2024-03-11 19:24:49,041 INFO [LCM] [lcm-node-0] c.d.v.l.d.p.o.EventMicroWriter [EventMicroWriter.java:383] Successfully saved new event.event_id:588
2024-03-11 19:24:49,042 INFO [LCM] [lcm-node-0] c.d.v.l.d.p.o.EventMicroWriter [EventMicroWriter.java:93] Successfully saved event:NODE_UPGRADE_FAIL
2024-03-11 19:24:49,042 ERROR [LCM] [lcm-node-0] c.e.m.m.u.s.LcmNodeUpgradeServiceImpl [LcmNodeUpgradeServiceImpl.java:84] failed to upgrade node with exception:com.vce.lcm.exception.LCMException: {"VIB": {"Message": " [DependencyError] On platform embeddedEsx, VIB VMware_bootbank_nsx-esx-datapath_3.2.3.1.0-7.0.22104635 requires esx-base << 7.1, but the requirement cannot be satisfied within the ImageProfile. Please refer to the log file for more details.", "Success": false}}

        at com.vce.lcm.core.batch.BatchUpgrade.upgradeHost(BatchUpgrade.java:1793)
        at com.vce.lcm.core.batch.BatchUpgrade.performBatchUpgrade(BatchUpgrade.java:1078)
        at com.vce.lcm.core.batch.BatchUpgrade.performBatchUpgrade(BatchUpgrade.java:1400)
        at com.vce.lcm.core.upgrade.NodeUpgradeServiceImpl.performUpgrade(NodeUpgradeServiceImpl.java:102)
        at com.emc.mystic.manager.upgrade.executor.LcmNodeLegacyUpgradeExecutor.executeUpgrade(LcmNodeLegacyUpgradeExecutor.java:73)
        at com.emc.mystic.manager.upgrade.service.LcmNodeUpgradeServiceImpl$1.run(LcmNodeUpgradeServiceImpl.java:81)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
        at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: com.vce.lcm.exception.LCMInternalException: {"VIB": {"Message": " [DependencyError] On platform embeddedEsx, VIB VMware_bootbank_nsx-esx-datapath_3.2.3.1.0-7.0.22104635 requires esx-base << 7.1, but the requirement cannot be satisfied within the ImageProfile. Please refer to the log file for more details.", "Success": false}}

Cause

A atualização do VIB do NSX-T falhou num dos nós. A versão do VIB estava relatando menor no nó problemático.
Execute o comando abaixo em todos os hosts para verificar as versões do VIB. 
esxcli software vib list | grep nsx

Resolution

Para resolver esse problema: 
  • Atualize o NSX-T VIB a partir da consola NSX-T utilizando o botão "Resolver" disponível no estado de falha da instalação da configuração do NSX para esse nó.
  • Isso empurra os VIBs NSX-T para o nó e executa a instalação. 
  • Confirme se os VIBs NSX-T correspondem à versão do cluster no anfitrião ESXI.
 #esxcli software vib list | grep nsx
  • Tente novamente a atualização a partir do SDDC Manager assim que confirmar que a versão correta dos VIBs está instalada.

Affected Products

VMWare Cloud on Dell EMC VxRail E560F
Article Properties
Article Number: 000223510
Article Type: Solution
Last Modified: 28 May 2024
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.