NetWorker: Unable to Launch NMC. Error "Unable to load resource"

Summary: Launching of the NetWorker Management Console (NMC) user interface fails with "Unable to load resource: https://:9000/gconsole.jnlp?"

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Symptoms

Launching of NMC user interface fails with: 
com.sun.deploy.net.FailedDownloadException: Unable to load resource: https://<IP of NMC server>:9000/gconsole.jnlp?
    at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
    at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)
    at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
    at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
    at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
    at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
    at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
    at com.sun.javaws.Launcher.launch(Unknown Source)
    at com.sun.javaws.Main.launchApp(Unknown Source)
    at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
    at com.sun.javaws.Main.access$000(Unknown Source)
    at com.sun.javaws.Main$1.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
An attempt to connect to port 9000 failed with Connection refused.

There was no update to the gstd.raw. 
Linux: /opt/lgtonmc/logs/gstd.raw

Windows: [Install Drive]:\Program Files\EMC NetWorker\Management\GST\logs\gstd.raw

Cause

The file system for the NMC installation ran out of disk space.

Resolution

Free up or add more space in the file system.

Affected Products

NetWorker
Article Properties
Article Number: 000227713
Article Type: Solution
Last Modified: 05 Sept 2024
Version:  2
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