Latitude Laptops with a Qualcomm Processor Does Not Use Mac Passthrough on DisplayLink Docks
Summary: This article provides information about how to use the Passthrough MAC address of the Latitude laptop equipped with a Qualcomm processor.
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Symptoms
Latitude laptop equipped with a Qualcomm processor may not use the Passthrough MAC address of the computer. This behavior is seen when connecting network to DisplayLink docks such as Dell Universal Dock UD22 or D6000. The computer uses the physical MAC address of the DisplayLink dock’s Ethernet controller.
Affected Platforms:
- Latitude 5455 with a Qualcomm Processor
- Latitude 7455 with a Qualcomm Processor
Cause
DisplayLink driver prior to 11.5.6200.0 does not support the Passthrough MAC feature with Qualcomm platforms.
Resolution
Updating to DisplayLink Dock Driver version 11.5.6200.0, A07 or later on the computer resolves the issue. To download and install the driver, reference How to Download and Install Dell Drivers.
Affected Products
Latitude 5455, Latitude 7455Article Properties
Article Number: 000258475
Article Type: Solution
Last Modified: 15 Sept 2025
Version: 2
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