Smart Charging is Enabled by Default on Inspiron, Latitude, and XPS Laptops with a Qualcomm Processor

Summary: This article provides information about smart charging enabled by default on Inspiron, Latitude, and XPS laptops with a Qualcomm processor.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

The smart charging is enabled by default on a Dell laptop with a Qualcomm processor running Windows 11. The battery icon has a heart mark added when the battery is 100%, meaning the smart charging is effective.

 Smart Charging is Enabled by Default on Inspiron, Latitude, and XPS Laptops with a Qualcomm Processor 

The max charging voltage is reduced to improve battery health condition when the device is in smart charging mode.

Affected Platforms:

  • Inspiron 14 5441
  • Inspiron 14 Plus 7441
  • Latitude 5455
  • Latitude 7455
  • XPS 13 9345

Cause

This is working as designed.

Resolution

This is working as designed for a Dell laptop with a Qualcomm processor running Windows 11.

Affected Products

Inspiron 14 5441, Inspiron 14 Plus 7441, Latitude 5455, Latitude 7455, XPS 13 9345
Article Properties
Article Number: 000261712
Article Type: Solution
Last Modified: 24 Apr 2025
Version:  3
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