Dell Pro 16 Plus PB16255 viser ingen informasjon om Realtek-fastvare eller -drivere i Realtek Management Console

Summary: Finn ut hva du må gjøre når en Dell Pro 16 Plus-PB16255 ikke viser en driverversjon eller DASH-fastvareversjon i Realtek Management Console.

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Symptoms

Det er ingen informasjon om Realtek-driver eller -fastvare i Realtek Management Console.

Berørte plattformer:

  • Dell Pro 16 Plus PB16255

Cause

Dette er forventet atferd.

Resolution

Kontroller DASH-fastvareversjonen fra RtkDashClient (RtDashUI.exe).

For å åpne RtkDashClient, gå til C:\Program Files (x86)\Realtek\Realtek Windows NIC Driver\RtDashService og deretter åpne RTDashUI.exe.

Affected Products

Dell Pro 16 Plus PB16255
Article Properties
Article Number: 000300950
Article Type: Solution
Last Modified: 13 May 2025
Version:  3
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